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1.Synchron Strings I 11/28/2017 2:53:38 PM

Originally Posted by: Spoilsman Go to Quoted Post

Originally Posted by: guittarzzan Go to Quoted Post
Personally, I consider things like this to be first world problems.  

Everything we have to deal with is a first world problem. Making electronic music is a first world problem. Working as a composer and paying off your mortgage is a first world problem. We live in the first world. I don't see how pointing that out makes any difference at all.

Because right now in Syria, there is probably a woman looking for her daughter under a pile of rubble from an airstrike.  Because right now, the poorest nation in the middle east is being bombed by Saudi Arabia and the people are starving.  These are things I use to remind myself of how lucky I am and how angry/frustrated to get when things like a string library release get delayed.  It puts things in perspective.  I would also say that if the delay of this string library has put you at risk of paying your mortgage then you shouldn't have bought it to begin with.  I would put paying my mortgage way, way higher on the priority list than spending money on a latest greatest string library.  Again, this is a first world problem in my opinion.  Keeps me from getting outraged at the great many little bumps in life.

 

cheers,

Steve

2.Synchron Strings I 11/28/2017 6:09:31 AM

Personally, I consider things like this to be first world problems.  I'm not a pro composer and if I were, chances are I'd already have a nice library of tools to create my music with so it's not as if a delayed release would be holding me back from my work or my passion for music.  I'm glad they're making sure it's right before releasing it because it sucks to  be excited about a new product and then have it crash my PT sessions or lock up etc when I install it.  

All that being said, as a customer, I believe that Vienna did give us a release date which was entirely their decision and gladly accepted people's money from the early bird discount so I think it would show good customer service to do one of the following:

-Not charge people's credit cards until it's actually released

-Include some extra articulations or goodies of some sort when it is released 

-Offer some sort of additional discount for customers who paid in advance and did not recieve the product they paid for when it was advertised to be released....especially if it is going to be released in bits and pieces over x amount of time.  

I'm not upset about this news, nor do I feel it's holding me back in some way, but when a company fails to deliver a product when they've committed to do so AND happily accepted the customers' money, a good company with a strong committment to customer service should feel some burden to make things "right" with the customers who bought the product in good faith.  I can say this with great experience because I'm a UPS driver and some people get absolutely irate when they don't get their package on time.  If someone pays for next day air service and we don't get it there on time due to our mistake, it's free.  I'm not saying anyone should expect Synchron strings for free at this point, but that's just an example of a company trying to make things right when they've missed a committment.

.....here's where everyone tears me apart with their horror stories about UPS.  :)

We will all live to create music another day and I'm sure it will be a great product once it's released....whenever that is.

cheers,

Steve

3.Buying Synchron Strings and giving back? 11/17/2017 4:13:59 AM

Originally Posted by: Stefan Go to Quoted Post
Hi Steve, Thanks for asking, and your interest in our Synchron Strings I. Alright, here's a rough estimate: Standard Library: ca. 200 GB Full Library: ca. 400 – 500 GB Please note though that this really is only an estimate, so these numbers might change. Hope that helps with your preparations! Now, back to working on the library! Best, Stefan

 

Thanks Stefan.  That gives me enough info to figure out my set up.  Looking forward to hearing and playing this thing when it's ready.

 

cheers,

Steve

4.Buying Synchron Strings and giving back? 11/16/2017 2:59:50 PM

Hi Stefan,

 

Can you give me a rough estimate at this point on how much hard drive space I'll need for installation of Synchron Strings?  Making a few VST purchases soon and trying to figure out if I'll have enough space or if I need to buy another ssd.  Just a rough guesstimate would be appreciated.

 

thanks,

Steve

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