Thanks Paul.  Much appreciated.

The Bass Clarinet is now being put to work and it sounds great.

jim

You've obviously never run a company.

When an established client who has spent thousands of pounds and has the potential to spend thousands more highlights an issue with your infrastructure you should consider that useful criticism.  When your competitors provide slicker and faster systems you should take note.

I have no idea why you've taken it upon yourself to pitch in here.  You have no interest in my issue and no ability to do anything about it.  I need a Bass Clarinet and what I've got is a demented piccolo twittering away somewhere in the wings.

Perhaps you should investigate what other people are saying about d/l speed before making a completely unhelpful remark.

VSL acknowledged this problem last time I had it and provided a private link.

Seriously, if you can't think of a constructive comment then don't bother posting.

best wishes

So I bought the Bass Clarinet this morning.  10 hours later and I have 18 per cent downloaded.  The ETA shows around 6d.... 

I complained about this the last time I downloaded a library (Cor Anglais).  It's utterly amateur.  Please sort it out.  I'm a pro user.  By the time I've got this file downloaded I'll have already had to submit my pitch.

Any other library that I use has solid fast downloads - Spitfire, LASS, Sonic Couture, etc etc...

You're letting yourselves down with this continuing problem.

Come on VSL.  If you're going to distribute this way please sort out the download speed with the VDM.  I'm getting 4.3kbps.  So, over 2 days to download the Cor Anglais single instrument STANDARD library.  

I'm a pro user, this just is not good enough.

jim