Originally Posted by: steins 
Hi,
I tried the steps you suggested, but I'm not able to uninstall anything from Vienna Assistant. It starts the uninstall process, then hangs. I did a fresh install of Vienna Assistant as well, same results. It looks like it's the same problem as musicman691 described.
From what I can see, Vienna Assistant hangs when trying to install to /Library/ folder, like the installer is waiting for permission to install to this folder or something.
Thanks for helping sorting this out. I'm sending an email to support just in case.
Stein Tore
Originally Posted by: Paul 
Hi guys,
I wonder if this helps, please give it a try:
1) Uninstall your VSL software with the Vienna Assistant
2) Install the software with the Vienna Assistant again.
This should remove and update everything like it should have right away.
Please let me know if this worked.
Best,
Paul
Stein: Ran into the same problem you're having with uninstalling from Vienna Assistant. What I had to do was to uninstall each piece of software using the uninstaller that was installed when each program was installed. I have a support case in with VSL Support. The case number is 451526 - you may want to refer to that when writing to support.
I uninstalled everything except for Epic Orchestra. Got a fresh download of Vienna Assistant and proceeded through the install and it hung up and had to force quit. Had to manually install everything.
There's actually 2 places things get installed to. One is Library/VSL and the other is the Applications folder. I don't know if there's a prefs folder that gets stuff installed to. And I have OSX security set to install from anywhere so that's not the holdup.