FORUMS - Vienna Symphonic Library

1.elicenser problem? 8/12/2020 12:04:22 PM

Paul:

Sent screenshot to the support email address along with an explanation. I have updated to the latest revision of the elicenser control center and everything seems to be okay. Weird thing was that I found in my testing is that before I updated the elicenser control center if I opened that and then opened VEPro 7 everything went smoothly.

Jack

PS: is there any need for me to post the screenshot here?

2.elicenser problem? 8/12/2020 1:49:40 AM

Got an odd one happening - every once in a while when I go to open VEPro 7 on my 2012 MacPro cheesegrater running OSX 10.13.6 I get an error message saying a license can't be found if I click the 'retry' button everything runs no problem. Running the latest revision of the eLicenser s/w. Dosen't matter if the Vienna Key is plugged into my powered hub or direct into the computer. Yet Steinberg Wavelab Elements gives me no heartburn.

3.Raise VEP channel plugin from DAW 3/16/2020 12:14:20 PM

No

4.32-bit VST plug-ins not appearing, making me unhappy 3/16/2020 12:11:16 PM

Originally Posted by: Nick Batzdorf

Any idea why these 32-bit VST plug-ins are greyed out?

Windows 7 64-bit, but some 32-bit ones do appear. The one I'm really interested in is Altiverb - don't care about the others.

TIA

Have you tried rescanning your plugins in VEPro? I know VEPro 7 dropped 32 bit support for Macs but Windows is supposed to be okay. Have you by any chance updated your plugins? I know some developers have dropped 32 bit support on their later versions.

5.Any reason not to use the new VEPro Catalina update on earlier OS? 11/12/2019 9:04:37 PM

I just grabbed the Catalina update for VEPro 6 for my Mac running OSX 10.13.6. When I first started a VEPro server an error message popped up saying the program was not optimized for 64 bit operation which is weird. Until this update I was running the most recent revision of VEPro 6 with no problems on High Sierra. I clicked on a button (forgot what the name was), the error message was dismissed and was able to use the Catalina update of VEPro 6.

6.eLicenser Errors with VEPro 11/12/2019 9:01:18 PM

If I may make an observation: iLoks have been known to have issues with USB3 ports on computers and I wonder if the Vienna key might be suffering the same problem? The usual remedy is to use a powered USB hub between the dongle and computer port. Doesn't matter if it's a Mac or Windows machine.

7.VEP 6 Update Link? 11/12/2019 2:44:23 AM

Should be available in your account

8.VEPro 6 and VEPro 7 license on same Vienna key? 9/28/2019 10:46:04 AM

Originally Posted by: Paul

HI Jack,

Not sure if that is the right answer, but VE Pro 7 licenses also work with VE Pro 6.

Best,
Paul

Thank you Paul for the answer. I thought I had read this somewheres but when I went to find it again I couldn't. This old brain gets foggy when one's been around 7 decades and counting.

I'm trying to future-proof as much as I can. With all the worry about Catalina (I'm on a Mac) and even though I'm not planning on getting a new computer one never knows and I'm trying to get ahead of the game as it were.

9.VEPro 6 and VEPro 7 license on same Vienna key? 9/27/2019 2:52:04 PM

I could swear I saw this question answered here when VEPro 7 dropped but can't seem to find it again so forgive the repeat. I know VEPro 6 and 7 can't exist on the same computer. On my daw I have a dual-boot system with OSX 10.10.5 on one partition and OSX 10.13.6 on the other. I have VEPro 6 on both partitions; my preferred working partition is the High Sierra one where I work in Pro Tools 2019.6.

To keep compatibility with older stuff I've worked on I need to keep PT 11.3.2 and that means keeping OSX 10.10.5 PT 11.3.2 and PT 2019.6 can't exist on the same partition. So I would keep VEPro 6 on that partition. I also have several 32 bit only plugins that I run in that partition.

Everything else I do in High Sierra and PT 2019.6 and I can run VEPro 7 there replacing VEPro 6 and being able to take advantage of the new stuff in VEpro 7.

The question becomes: can I have license assets for VEPro 6 and 7 on the same Vienna key? Or would I have to have them on separate Vienna keys? I have two Vienna keys from when I ran a two computer system (now down to just 1 computer). Sad part is I did try VEPro 7 when it came out but can't remember what went on with the license assets on the dongle.

10.AAX plugin 7/28/2019 12:07:36 AM

Originally Posted by: Darkell

I am using Pro tools 2019 wiyh VE Pro 7. All working except when I choose a plugin in VE Pro it doesn't give me a option to load a AAX plugin just VST or Apple AU. If I load a VST version of Kontakt for exmple the AAX plugin in Pro Tools receives audio fro the VST plugin. Is this how it should work? Is there any difference in audio quality? Many thanks.

I think you don't quite understand how VEPro works. You have the server which hosts whatever vi you want to run in it and you have the client in PT that shuttles stuff back and forth from VEPro to PT. You can only get audio back into PT in two ways - either via an aux track or an audio track in PT. VEpro only hosts au or vst plugins. AAX is specific to PT and it's the only s/w that can host aax format plugins. VEPro only hosts au or vst format plugins depending on whether you're working in OSX or Windows (vst only in Windows and OSX can handle both au and vst).

Most vi's are available in all the major formats - aax, vst, au. The only ones that aren't are those that come with PT as they're aax64 only. Some of the instruments are available through AIR and those have the formats I just mentioned.

11.VEPro 7 Plug-Ins Available as VSTi/AU/AAX 5/13/2019 10:58:26 AM

Originally Posted by: bbelius

Hi,

they are already available as plugins: https://www.vsl.co.at/en...Package/Vienna_Suite_PRO

Best, Ben

I think the poster is asking if the ones that come as part of VEPro 7 can be used as plugins in whatever daw without having to buy Vienna Suite Pro and spend 780 euros.

12.VE Pro 7 and Epic Orchestra 2.0 5/8/2019 12:23:54 PM

Originally Posted by: MS

Originally Posted by: musicman691

Glad it's stable for you. OTH it hangs when recalling .vesp files that have Native Instruments Kontakt 5 instruments in them. This message pops up in an NI-style window: 'Working on sample data cache. Please wait'. It never goes away.

This appears to be some NI related bug. I know some users have reported that batch-resaving the Kontakt instrument helps in this case. If you could contact NI about this problem, it would be great!

It seems like the latest build of VEPro 7 has cured this bug for the most part. One just has to remember to open VEPro first and then the .vesp file. Before the order didn't matter as it would fail either way. But with the current build of VEPro 7 it only fails if you double click the .vesp file without having Vienna Pro open.

13.VEP 7 under 10.9.5 5/5/2019 5:37:56 PM

Originally Posted by: Adiaz

But remember I would be testing on a separate clone drive.

I understand that but unless that clone is running OSX 10.10.5 or later AND you're running PT11+ you're not going to be able to run VEPro 7. Like I said they dropped 32 bit support in OSX so even though your OSX 10.9.5 is 64 bit your PT version is only 32 bit and the latter is what counts in addition to OSX 10.10.5 being the earliest OSX supported by VEPro 7. In short - you're screwed UNLESS you make some major upgrades in both OSX and PT. Just trying to save you some heartburn.

14.VEP 7 under 10.9.5 5/4/2019 8:39:57 PM

Originally Posted by: JT3_Jon

Originally Posted by: musicman691

Originally Posted by: Adiaz

I run VEPro 6 on Mac OS 10.9.5 with Pro Tools HD 10.3.10. No issues really. Is there a way to “demo” VEPro 7 without forfeiting the VEPro 6 license? I have a cloned SSD drive I could try the demo on. Just don’t want to loose the older license.

Originally Posted by: Paul

Hi Adiaz,

VE PRO 7 comes with a separate license, no troubles there.

Best,
Paul

Do understand though that installing VEPro 7 will overwrite the VEPro 6 install.

True, but to make it clear, as long as you dont save over VEPro 6 projects in VEPro 7, you can always get back to VEP 6 by using the Ve Pro uninstaller and re-installing VEP6. I've done this multiple times during the beta period on both PC and Mac without issue. Just download the VEP6 installer from your user account while downloading VEP7 Demo so you have it ready, just incase.

True but what I was trying to get across that the poster might not be familiar with as that two different versions of VEPro cannot exist on the same boot partition at least in OSX. This is just one of those gotchas that would be good to have in a FAQ for the new version. Another is the loss of 32 bit functionality which atm isn't mentioned anywheres on the product page although that may change acording to a support email I got. Tis loss right now is only mentioned in the manual for version 7.

15.VEP 7 under 10.9.5 5/4/2019 3:56:51 PM

Originally Posted by: Adiaz

I run VEPro 6 on Mac OS 10.9.5 with Pro Tools HD 10.3.10. No issues really. Is there a way to “demo” VEPro 7 without forfeiting the VEPro 6 license? I have a cloned SSD drive I could try the demo on. Just don’t want to loose the older license.

Originally Posted by: Paul

Hi Adiaz,

VE PRO 7 comes with a separate license, no troubles there.

Best,
Paul

Do understand though that installing VEPro 7 will overwrite the VEPro 6 install. Also understand that the lowest OSX VEPro 7 will work with according to the product requirements is OSX 10.10.5. Further VEPro 7 dropped support for 32 bit operation on Macs; Windows doesn't have that problem. The license itself resides on one's Vienna/Steinberg dongle. Given all that you're stuck with (not that that is bad) with VEPro 6.

16.VE Pro 7 and Epic Orchestra 2.0 5/2/2019 6:14:42 PM

Originally Posted by: Dewdman42

B4II is one of hte ones I have been using 32bit also. remember that you can still use it with other 32bit wrapping solutions.. 32Lives still works. I think DDMF metaplugin does this I can't remember. Wusik now has a new product that does it also. However I expect all of them to stop working after Mojave...

I for one will switch to a different Hammond plugin, probably Blue, but we'll see. I also really like the old version of VB3, which is also only 32bit. But basically I will either just use something else or avoid using that inside VEP server (shrug). Its not the end of the world I think we have to move on sooner or later...

32Lives! is $99. Not cheap. What is Blue? Never heard of it. Either way I'm done with VEPro 7 and back on 6 where evrything works. This 32 bit thing is only part of the problem with 7 - NI Kontakt hangs up on loading .vesp files. Got a support ticket in with NI but have little hope they'll have an answer as their tech support is utterly useless.

17.VE Pro 7 and Epic Orchestra 2.0 5/2/2019 3:30:29 PM

Originally Posted by: Dewdman42

Originally Posted by: MS

Apple is making it harder and harder to support 32-bit applications, and so are various 3rd party frameworks we are relying upon. In order not to limit the 64-bit application, we thus made the decision to drop the 32-bit applications on macOS. I hope you can understand this decision.

From my perspective this is perfectly reasonable and understandable. Is it Mojave, or the next one will not support any 32bit apps period. so it is what is it.

I also was using the 32bit server occasionally, but truly there are only a couple of plugins left that are ever an issue and frankly there are not 64 bit alternatives and I'd rather be done with the fiddling around.

Just checked and it's Mojave that is the last OSX to support 32 bit plugins. It's important to me that 32 bit continue because there's a couple of plugins that I use (NI's B4-II and Pro53) that are 32 bit only and I make use of those on a regular basis.

Either way around I'm back on VEPro 6. Would have been great with VEPro 7 but it just wasn't in the cards.

18.VE Pro 7 and Epic Orchestra 2.0 5/2/2019 2:40:11 PM

Originally Posted by: Stefan

Hi Jack,

As mentioned in the other thread, I'll get back to your support ticket right away, and we can sort this out via email.
Best, Stefan

Thanks.

19.AVAILABLE NOW: Vienna Ensemble Pro 7 5/2/2019 2:25:19 PM

Originally Posted by: Stefan

Hi Jack,

Thanks for your comment, I'll get back to you in the support ticket in a minute.
Best, Stefan

A quick answer would be appreciated. If this deal with not supporting 32 bit on a Mac had been made public when VEPro 7 was announced I would never have purchased it. It is useless to me without this ability.

20.VE Pro 7 and Epic Orchestra 2.0 5/2/2019 2:23:47 PM

Originally Posted by: MS

Originally Posted by: musicman691

Glad it's stable for you. OTH it hangs when recalling .vesp files that have Native Instruments Kontakt 5 instruments in them. This message pops up in an NI-style window: 'Working on sample data cache. Please wait'. It never goes away.

This appears to be some NI related bug. I know some users have reported that batch-resaving the Kontakt instrument helps in this case. If you could contact NI about this problem, it would be great!

Quote:

Also major bummed that on a Mac we lose the ability to have both 32 and 64 bit servers - it's now Windows only. If I had known that I would never have purchased the upgrade. A major part of using VEPro is being able to use both 32 and 64 bit plugins - now I've lost that and so have all Mac users. Didn't this come up in beta testing? Hopefully VSL will fix this.

Apple is making it harder and harder to support 32-bit applications, and so are various 3rd party frameworks we are relying upon. In order not to limit the 64-bit application, we thus made the decision to drop the 32-bit applications on macOS. I hope you can understand this decision.

I do NOT understand this decision. The only OSX that doesn't support 32 bit is Mojave. Every earlier OSX continues to support 32 bit no problem. How can I get my money back on this upgrade? If this had been known when VEPro 7 was announced I would never have purchased the upgrade. VEPro 7 is useless to me in this state.

21.AVAILABLE NOW: Vienna Ensemble Pro 7 5/2/2019 2:00:47 PM

Originally Posted by: Macker

Congratulations and a thousand thanks to the whole team who've brought this splendid new VE Pro 7 to market. While I'm trying out everything (with Logic in a single 5K iMac setup) I notice I have a big silly smile on my face. I feel perfectly comfortable and at home with VSL's product-engineering style, and that means a lot to me as an old pro engineer.

My first impressions of everything new in VE Pro 7 are most favourable. In particular I love the wonderfully convenient automation labelling, the articulation labels in the mixer strips, the new plugin menu organization, the very fine appearance and feel of all the free Vienna Suite plugins on my 5K Retina screen, the colour options, the vertical instance-tabs list option; well, the whole thing is a delight. (Yes it's very early days but for me, first impressions go a long way and are usually an important foundation of how I come to relate to particular products over the long term.)

I'll patiently wait for the full AU3 multi-port functionality, but will try out the provided work-around solutions (and I pray that Apple don't mess it up.)

Very best regards to all at VSL,

Macker

Have you noticed that we Mac users no longer have the ability to have both 32 and 64 bit servers? Windows users get that but not Mac people. If we had been told that when it was announced then I owuld never have purchased the upgrade. Also recalling a .vesp started in VEPro 6 that has Native Instruments Kontakt in it hangs with the message 'Working on sample data cache. Please wait'.

edit for additional: email sent to support about this

22.VE Pro 7 and Epic Orchestra 2.0 5/2/2019 1:54:58 PM

Originally Posted by: bbelius

The application was just released. Who should be able to answer your question other then the beta-testers? :D
Here is my experience: It is so stable that I can use it on my current projects without fear of breaking something.

Glad it's stable for you. OTH it hangs when recalling .vesp files that have Native Instruments Kontakt 5 instruments in them. This message pops up in an NI-style window: 'Working on sample data cache. Please wait'. It never goes away.

Also major bummed that on a Mac we lose the ability to have both 32 and 64 bit servers - it's now Windows only. If I had known that I would never have purchased the upgrade. A major part of using VEPro is being able to use both 32 and 64 bit plugins - now I've lost that and so have all Mac users. Didn't this come up in beta testing? Hopefully VSL will fix this.

Edit for additional: email sent to support about this

23.VE Pro 7 and Epic Orchestra 2.0 5/2/2019 11:29:04 AM

Originally Posted by: MS

We've had a quite extensive beta testing period of this release - so we feel confident.

No doubt you are confident but I'd like to hear from those who weren't on the beta test team. There's often problems in usability of regular features that end users find that the beta testers didn't simply because of the many differences in computer systems.

24.VE Pro 7 and Epic Orchestra 2.0 5/2/2019 10:57:54 AM

Originally Posted by: Paul

Hi Christian,

This should be fixed with VE Pro 7, which is available NOW!

Best,
Paul

Who's going to be the first to get it? How stable are initial releases of Vienna s/w? I ask because I came in well after VEPro 6 was released so missed the initial release. Combine that with having been burned on initial releases of other s/w so you can understand why I'm wary.

25.Extra License 4/23/2019 10:59:33 AM

Originally Posted by: HART

I have 2 computers, 1 is a Mac where I host my DAW and VEP which has a trial license the other is a PC (Slave) which hosts VEP and Sound where I mostly keep my sound plugins. Am I correct in assuming that I also require a separate license for the Mac? If so, do I have to buy a second VEP at the discounted price? I would have thought you should be able to just buy extra licenses but cannot find this antwhere on the site. BTW, VEP works great when you have worked out how to use it.

Your question is confusing. Are you saying you have a trial license for VEPro 6 and two computers? One is a server and the other is the client? You only need a license for the computer where you run the server portion of VEPro. Now if you want to run a server instance on both computers you need a license on both and a Vienna Key on both computers. VEPro 6 comes with 3 licenses and VEPro 7 comes stock with just 1 license but you can purchase aditional licenses frm Vienna.

Either way around you only need to buy one VEPro to run on however many computers you want to run it on.

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