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1.VE Pro 7 and Epic Orchestra 2.0 3/18/2019 6:17:14 PM

Hi Paul,

As other’s stated, I don’t know if I’ll use Epic Orchestra.

I don’t like paying for unknowns no matter how much I like your company or save money on a discount.  But I might do it because the chances of me using VEP 7 are high.  

For most people,  50 Euro discount isn't worth the unknown, maybe 100 off the 195 list price

But, what really angered me was: I wasted two hours scouring through the forum to find feature information, as many others did.

Why did VSL do such an early pre-release without information? Is VSL itching for income? If so, you guys should manage your cash reserves and operating expenses better.

Do you realize this method of release wasted a lot of man-hours for your customers and for yourself, Paul?  Just look at this thread alone, 17 pages and its still growing!

There’s inevitably a subset of features nearly ready for release. There’s also a minimal subset of features your company has decided to wait for testing to release. That is, you’ve decided that certain features are worth it even if you have to delay the release to get them out.

It is illogical to hide that subset of features from the public who obviously need to know something, anything, to be able to make a decision to pay.

Please provide the feature subset info on the product page and say: “And the rest has to be a surprise for now. :)” 

That would slow the flow of forum complaints and frustration ( mine included ).

Apart from that, keep up the great work everyone!

Regards to you Paul and to the VSL team,

Alex

2.Itemized Price list for Symphonic Cube not updated for my purchases 3/18/2019 9:30:49 AM

Ah! yes. Thanks.

When I look at the Super Package, I see the small info icon and I see what's missing. And the price is low,  inline with "completing" the package as opposed to buying another extra license. Maybe the site could make that more clear by making it explicit and in wording it that way?

Thanks!

3.Itemized Price list for Symphonic Cube not updated for my purchases 3/16/2019 3:24:07 AM

Itemized Price list for Symphonic Cube savings because I own most of the libraries is not showing in the price or in the itemized savings list.  The little (i)nformation button is not showing

4.Synchron Strings I 1/19/2018 4:07:49 PM

Originally Posted by: Paul Go to Quoted Post
Still no release date there, I'm afraid. We want this player to be stable like a rock, even in v 1.0.

Best, 
Paul

As a software programmer and composer, I fully agree with this policy. Never set release dates.

Only release software that is thoroughly tested, perhaps by select courageous beta users, but never released to the general public until fully ready. 

I don't want my DAW project files corrupted, and other major headaches like that.

For five years, I've been very happy with your software, except how you handle the Synthmaster updates differently than Logic Pro does so I had to move it out of VEP. (See last entry in:  https://www.vsl.co.at/co...create-plugin#post247172 )

5.Received an email about your Survey? Is it legit? 1/15/2018 2:32:32 PM

I received an email inviting me to participate in a survey. It seems to be from you but there's no confirming information on your web site.  We all have to be careful about phishing schemes and malware/viruses.

Can you confirm it's from you?

My first survey response: Please link these surveys via a page on your trusted web site that I recognize, not directly to some other site. Or simply invite me to log in, unless you're attempting to make this an anonymous survey, but still announce it on your site.  Thanks.

The link for the survey goes to:

https://docs.google.com/forms/d/e/1FAIpQLSfZB1edzhqwZwemqIRlKCXt_AoY3eCtgTlBqCWSth5q66a--Q/viewform

6.Synchron Strings I 12/31/2017 12:49:26 AM

Originally Posted by: Paul Go to Quoted Post

Hi,

We have just uploaded a new version of the Synchron Basses Standard Library (V2). 

To avoid unnecessary traffic: You DO NOT need to download this new version if you have already downloaded v1 and applied the quick Library Update. 

Hope you all enjoyed your holidays!

Best, 
Paul

To be clear, on Dec 28-30th I downloaded and installed

   Synchron Strings I (Basses) V2 - Stereo Library Download

and the 11 others.

Was the install successful if, in my Directory Manager, I'm left with four red entries?

/Volumes/HD Barracuda 2 TB/VSL Library on Barracuda/B02_SY-Strings-1_Basses_Multi_v1
/Volumes/HD Barracuda 2 TB/VSL Library on Barracuda/B02_SY-Strings-1_Basses_Stereo_v2
/Volumes/HD Barracuda 2 TB/VSL Library on Barracuda/B02_SY-Strings-1_Strings_Multi_v1
/Volumes/HD Barracuda 2 TB/VSL Library on Barracuda/B02_SY-Strings-1_Strings_Stereo_v1

Do I just "Remove" them?

7.Syncthron Strings not in Vienna Super Package 12/30/2017 3:24:01 AM

Just curious as to why the Syncthron Strings are not part of the Vienna Super Package.

8.Download in Download Manager suddenly stalls at 100.0% 12/30/2017 3:18:25 AM

Nevermind.

I let the other download finish. It also was stuck at 100%. I quit the download manager and restarted. It still had the two downloads listed. The app automatically checked the files of both downloads in turn, which took a while, and then provided the install button on each. No problem. 

Cheers!

9.Download in Download Manager suddenly stalls at 100.0% 12/30/2017 2:09:39 AM

The same problem just happened to me but it actually downloaded all the files ( I think).  I have the package.info and the .txt file and the setup-SY_Cellos_Stereo_18 file, 1.64 GB of it. What do I do?

Download manager 2.2.16756

I had just installed a whole bunch of other libraries with it. If I start again , will it account for what's already downloaded?

EDIT: see next post.

10.no instances avaibles in VE pro 5 10/29/2017 4:13:00 AM

Oh my.  I simply had to click "Advertise on local network". 

Sorry about that. My bad.

It works now.

11.no instances avaibles in VE pro 5 10/28/2017 8:44:59 PM

Originally Posted by: Paul Go to Quoted Post
Would you be so kind to share a little more about your setup?

OS, firewalls, AV programs, additional "safety "programs like "Little Snitch" (anything that could block network communication in any way)?

Just the Mac OS firewall is turned on. Mac OS 10.11.6   No virus checkers or other safety programs.

12.no instances avaibles in VE pro 5 10/21/2017 11:33:14 PM

I've had this problem on VEP 6 since the beginning.  I just put in address 127.0.0.1 manually to make it work. I haven't used it across computers yet.   VEP 6.0.16502

13.working on sample data cache running indefinitely on VEP 6. 10/18/2017 12:16:30 AM

 

Also happens to me: "working on sample data cache" from Kontakt. 

I get tired of waiting. I have to "force quit" VEP and Logic and reload everthing which takes a while when it works.
 
The next reload, it usually doesn't happen, for a few times but it's getting annoying.
VEP version 6.0.16502
14.MIR Pro and 3rd party plug-ins 10/16/2017 2:26:42 AM

Originally Posted by: Paul Go to Quoted Post
Did you try to un-dock the MIR PRO window (upper right corner) and then re-dock it? 

Does that help?

Best, 
Paul

Wow. I wasted an hour figuring out what was wrong. Your workaround fixed it. Can this bug be fixed?

15.Policies? license transfer? 5/12/2017 12:57:18 PM

Originally Posted by: GTBannah Go to Quoted Post
... it would be good to have a special thread for license tranfer negotiations. It seems that the best place for members to advertise their VSL wares would be right here, in the VSL community. That way, it would be easy to find prospective buyers, and everything would be above board. 

+1  vote. VSL could design a official messaging system for sales with a classifieds sales/wanted section. Add 5 Euros to the 10% transfer fee if we used this site for a successful sale – another revenue stream for the hard working people at VSL.

16.Logic 10.3.1 + AU3 4/7/2017 6:43:23 AM

Much better to underpromise and over-deliver ( without bugs) than release early and force your users to do what Apple does to Logic Pro X users at EVERY release; force us to do the install and restore from backup dance while the  public bug reports ( complaints)  subside after three months. Meanwhile the older( stable ) versions are made unavailable on the App store if you'd like to finally upgrade to a release is finally stable. So if you upgraded too fast ( trusted their tester), you're s**t out of luck. Sorry that your trusted us. WIth VSL, you can trust that much more faster, though true no software is 100% perfect. At least with VSL, the bugs aren't that bad; you don't losing days of productivity fighting bugs, the releases are not that bad.

17.VEP 6 needs Legacy Java version 6? 3/28/2017 7:37:48 PM

After I uninstalled Java 6 with rm ( remove on the command line), VEP 6 still works. 

Strange. Must have been a glitch on own my system.

18.VEP 6 needs Legacy Java version 6? 3/21/2017 5:59:18 PM

Ok , I sent an email to support with all the info in these posts and below.

VEP version 6.0.15857

on Mac OS X El Capitan 10.11.6

Not much info in the window. It simply said to install "legacy Java" 6

So I did.  It works now because I installed Java 6 from:

       https://support.apple.com/kb/dl1572?locale=en_US

Try uninstalling Java 6 from your test Mac, and run VEP again:

   Using a terminal window, remove 1.6.0.jdk  from /Library/Java/JavaVirtualMachines

      https://superuser.com/qu...tall-java6-from-mac-os-x

You'll get the same window, I'm sure.  Reinstalling Java 6 is easy.

Many people remove it for perceived security reasons, like I did.

19.VEP 6 needs Legacy Java version 6? 3/21/2017 4:18:56 PM

 

In a way, Apple support warns against installing Java 6 versus downloading the latest from Oracle.

https://support.apple.com/en-ca/HT202912

20.VEP 6 needs Legacy Java version 6? 3/21/2017 4:16:22 PM

I tried to run Vienna Ensemble Pro 6 but it says it needs old ( "legacy" ) Java 6 installed. Is that correct?  

Plus, I have the latest Java 8 running, why does it need 6? Isn't 8 backwards compatible? or should your new app be programmed with the latest?

21.Errors loading plugins: Could not create plugin 1/25/2017 11:13:35 PM

Logic Pro seems to handle it correctly.

22.Errors loading plugins: Could not create plugin 1/25/2017 11:09:58 PM

Originally Posted by: Paul Go to Quoted Post
We´re trying to improve things, even if you don´t understand why we would do that 

I understand what you meant.  Thanks for putting it on the Dev Team to do list.

23.Errors loading plugins: Could not create plugin 1/18/2017 10:02:55 AM

I'm on the latest version of VEP as of this date

24.Errors loading plugins: Could not create plugin 1/18/2017 10:00:28 AM

The developper is no longer responding.  Do you know where you obtain the plugin name? In other words, is there a file name I can modify? an alias I can create? or a file I can edit to fool VEP into thinking it's loading the old version?

25.1.5-2 second lag with Logic Pro X and VE Pro 6 10/25/2016 5:48:33 PM

Originally Posted by: yvesrecording Go to Quoted Post
Now, with the last update, no more problems with EP6!

Was that on Mac OS X Yosemite?  VE PRO 6.0.15401?

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