VIENNA PROTECTION PLAN

Vienna Protection Plan


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My Vienna Protection Plans

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The Vienna Protection Plan protects your valuable VSL licenses for 2 years. Get more details here.


What happens if my ViennaKey is broken, lost, or stolen?

  WITH Vienna Protection Plan WITHOUT Vienna Protection Plan
Report Report your lost, stolen or broken ViennaKey which held a Vienna Protection Plan license. Report your lost, stolen or broken ViennaKey.
Immediately Receive a 50 hours Vienna Emergency License right away that you activate on a spare ViennaKey. -
Support will contact you Continue your work, our support team will look into your case. Our support team will look into your case and will get back to you.
Broken Key You’ll receive permanent replacement licenses as soon as possible, free of charge. You have to send in the key. Each replacement license will be available for € 20 (min. € 30).
Lost / Stolen Key You’ll receive permanent replacement licenses as soon as possible, free of charge. To meet you in the middle, you can purchase replacement licenses with a 50% discount on the list price.
Reactivate Protection Purchase a new Vienna Protection Plan to re-activate your protection. It will be a good idea to purchase a Vienna Protection Plan.