Vienna Smart Hits
  • Ascension - with special guests
  • Awakening - with special guests
  • Dust of the Past - with additional products
  • Crush it! - with BBO: Andromeda
  • Hits over Andromeda - with BBO: Andromeda
  • Mastadon

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Synchron Series Collection

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Vienna Smart Hits - FAQ

My Download Manager shows a warning when the installation should start!

You are using an old version of the Download Manager.
Please download and install the latest Download Manager from here . When you restart the Download Manager, it will check the integrity of your downloaded files for a few minutes, then you can start the installation process. While you’re at it, please update the eLicenser Control Center as well.

Where do I find the Synchron Player Software?

It’s right there at MyVSL/Software Installers!

I am confused about the installation procedure. Can you give me quick instructions, please?


A) Download and install the latest eLicenser Control Center.
=> Use your Activation Code to download your license onto your eLicenser key.

B) Download and install the latest Synchron Player and the latest Download Manager from MyVSL/Software Installers.

C) Download your Library Download File from MyVSL/Synchron Library Downloads and double-click it. This will start the Download Manager, which will lead you through the installation process.
A detailed description of the process can be found in the Download Manager Manual (with screenshots).

D) After the download has finished, installation will start => choose a location on an SSD drive for best results.

Done. Any troubles: Contact, preferably with a screenshot and we'll be happy to help!

Can I download the sample content anytime later on?

Yes, the download files will stay available for later download.

I can’t see my sample content when I open the Synchron Player!

Please make sure that you have actually installed your sample content after the download has finished. You should see *.vsynvolume files in your folder. If you have moved your sample content after installation, please assign the new location in your Synchron Player SETTINGS => Database Tab.

Can I load my VI Collections into Synchron Player?

Unfortunately that's not possible. The Synchron Player works with its own sample compression format and can be used with dedicated products from our Synchron Series exclusively.