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Cannot connect to elicenser Server
Last post Wed, Feb 17 2016 by rost, 4 replies.
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Posted on Tue, Feb 16 2016 17:16
by rost
Joined on Tue, Oct 06 2015, Posts 2

Hi,

I tried to download a license from the elicense server onto my usb-key but it always hungs up with the error: "A communication problem occurred while accessing the license server."

I already downloaded the latest version of eLC, restartet the PC (OSX) and tried it on a different PC (Windows) in a different Network (no firewall or proxy). A ping to licensetransfer.elicenser.net and mb.steinberg.net works fine.

Any ideas? Is there a possiblility to check the server status?

Thank you in advance!

Tags: eLicenser
Posted on Tue, Feb 16 2016 17:31
by westwoodi
Joined on Tue, Feb 28 2006, UK, Posts 24

Hi,

I noticed on the Steinberg forums that they said the Server was down, and they were working to fix the problem.

HTH, Ian

Posted on Tue, Feb 16 2016 20:58
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12626

Hi, 

That´s correct, we´re hoping that the server will be accessible very soon. 

Thanks for your patience!

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Feb 17 2016 08:01
by rost
Joined on Tue, Oct 06 2015, Posts 2

Thank's both of you! Hope it will be up again soon.

Cheers, Jan

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