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VE Pro 7 and Epic Orchestra 2.0
Last post Wed, May 08 2019 by musicman691, 435 replies.
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Posted on Wed, Apr 24 2019 09:01
by jesse.nemitz
Joined on Sun, Jun 12 2011, Posts 26

Thought I would chime in as I've seen some interesting perspectives. I'll add mine. I'm a professional user doing full pop production and light scoring. I also private tech for a few known composers and studios in nashville. I'm just gonna say it. Any professional user of Vienna Ensemble Pro needs to purchase the upgrade.

Paul and the team have provided free patch maintainence for years and has provided personal and most excellent customer support to the highest extend a small dev team can provide. There is a trust relationship over many years. I'm going to give VSL the benefit of the doubt when they price new product and provide an upgrade path. I don't have time to nitpick personally. However, maybe a few helpful notes for those feeling a bit burned:

- Pro Audio Software is a VERY small market

- We do not get any support from main OS companies, and computer hardware manufacturers are even less concerned with our specific needs as time goes on. Apple discontinued its pro lineup spawning entire grey market resellers of modified apple hardware JUST to meet specific needs in the pro audio market. OS Platform upgrades are RELENTLESS (especially Mac) and it is VERY difficult for small pro audio developers to keep compatible with an ever diminishing set of standards and SDK's that make our careers possible.

- Vienna as a company could BE FAR WORSE. Ever used "Software-as-a-service"? Mandatory $50/ month seat licenses for Adobe, an ever growing list of software you cannot even purchase (Slate DIgital I'm looking at you) and companies that desire to NICKEL AND DIME you to absolute death.

- VSL is the only software package that performs the task of VST load management for large scaled music production workstations. Someone said monopoly... but really... we are LUCKY to have this software. This helps smaller studios compete with larger (custom designed) studios and is an absolute game changer for composers and a boon for track producers.

- VSL does NOT complain and post sob stories about the cost of business or the shifting economy to make excuses for changing a payment arrangement. They could EASILY stop all development of older platforms and sell a smarmy, scammy, temporary seat license for "access" to their software or any number of predatory monetization schemes that would increase margins considerably. They have chosen instead, to provide the most ACCESSIBLE upgrade path yet... with the ability to upgrade a single seat just for single workstation implementation (testing) and very reasonable additional licenses....

- VSL is very much in line with other niche pro audio software packages. Check out ReVoice, Celemony Melodyne, UAD DSP, Breakaway VST, Soundminer, NI Machine and you will find a range of pricing far higher than VSL is charging. They could easily go into $500+ territory for these releases like ReVoice or Melodyne Studio Editor but they choose to price their software in a much lower tier.

- It is in our best interest to keep VSL in business. It is common in this industry for niche developers to shut down (even Steinberg was sold to Yamaha and Didgidesign to Avid back in the day) due to unsustainability. It should be every professional user's concern to help support the dev team that is providing the software we depend so heavily on. I understand if some of you are not as dependent on the software I'm just speaking from my personal perspective.

- I bought the upgrade license as soon as it was available. I don't know what features are coming. I don't know what is changed or improved and it is likely I won't even be upgrading for a long time but it is my priority to keep supporting devs of the software that is most critical to running my studio.

I understand there are many types of users and I think they are trying to find a balance here but I just wanted to add my thoughts on here because I don't think VSL is going to be able to say the things I did with the same perspective or potential impact.

Happy producing guys and looking forward to Vienna Powered Production for many years to come. Cheers!

Posted on Wed, Apr 24 2019 13:08
by littlewierdo
Joined on Sun, Apr 24 2016, Posts 222

Jesse, I generally agree with the sentiment, except one glaring perspective. As a good old fashioned red blooded ignorant American, capitalism is a good thing, and with capitalism comes competition. Right now, there isnt another product on the market that does what Ensemble does as a whole. There are programs that do bits and pieces of what Ensemble does, sure, but not as an entire package. If Vienna had some competition with respect to Ensemble, it would be a positive thing. Competition drives competitive pricing and an improved featureset.

Also, it is not the customers job to keep Vienna in business. If Vienna makes a product that is wanted / needed in the market place, people will buy it.

I guess lastly, I am no fanboy of Vienna. I love their products but they are very pricey, depending on what you are looking for. You must admit that for users of a dozen licenses for Ensemble, that is a hard pill to swallow, although, depending on country of origin, in the states, this purchase is a complete tax write-off so, while it will hurt initially, next year, it will come back (sorry non-Americans :( ). Also, Id have to go back and re-read your post to remember why I wanted to mention the licensing dongle and more importantly, the fact that users have to pay to have licenses backed up / restored. As I recall, it had something to do with a comment you made about Vienna making it as easy as possible, and that isnt exactly the case.

That being said, I am looking forward to playing with Ensemble 7, it sounds like it will come out right around the end of my school semester and we are going into summer break, so Ill have some time to dig into it. Im taking music classes this summer, taking a break from Physics, Math, and Chemistry until August, which will give me time to really write some music.

Posted on Wed, Apr 24 2019 15:11
by patmaddox
Joined on Tue, Jun 05 2018, Posts 50
Originally Posted by: Paul Go to Quoted Post
Hi,
We are also excited. The introductory price will stay for a little more time after release.
Best,Paul


There’s no promo price for upgrading, is there?
Posted on Wed, Apr 24 2019 16:04
by Bill
Joined on Fri, Sep 23 2005, Berkshires. MA USA, Posts 912

Of course there is...

Finale 25, Sibelius 2018, Notion 6, Overture 5, Cubase 10.0.2
Win10 x64, 32GB RAM; Focusrite Scarlett 18i20
Kontakt, Bunch of VSL, VIP, VEP, EWQL Orch, Choir and Pianos
August Forster 190
Posted on Wed, Apr 24 2019 16:10
by patmaddox
Joined on Tue, Jun 05 2018, Posts 50
Okay. What is it? VEP 7 page says 195 list, 145 intro for new purchase. 75 for upgrade. Is that a promo upgrade price, or standard upgrade price? If it’s promo, what is the upgrade price after the promo ends?
Posted on Wed, Apr 24 2019 20:31
by fatis12_24918
Joined on Sat, Dec 16 2006, Posts 262

Originally Posted by: patmaddox Go to Quoted Post
Okay. What is it? VEP 7 page says 195 list, 145 intro for new purchase. 75 for upgrade. Is that a promo upgrade price, or standard upgrade price? If it’s promo, what is the upgrade price after the promo ends?

95. It's written.

"Upgrade Offer

The upgrade price to Vienna Ensemble Pro 7 is currently €75 (reg. €95) for the first license, and it includes Epic Orchestra 2.0, free of charge. Additional Vienna Ensemble Pro 7 upgrade licenses are offered at €45 (reg. €65) each. When you're logged in, the reduced price is automatically shown as “Your Price” if you’ve already registered Vienna Ensemble Pro 4, 5 or 6."

Posted on Thu, Apr 25 2019 11:35
by info_9427
Joined on Thu, Nov 04 2004, Posts 55

Do I have to buy all licenses at the same time or will the price be the same (45 €) for additional licenses if I decide to get more during the introductory offer?

Posted on Thu, Apr 25 2019 11:44
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11532

Hi info_9427, 

You can purchase licenses one by one. Additional licenses can be added separately. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Apr 29 2019 16:34
by ChristianM-Orchestra
Joined on Sun, Jul 05 2015, Posts 3

Paul

Will the data loss bug after using the right-delete key (in a text field, plugin, or channel) be fixed in VEPRO 7?

++Christian

Tags: critical bug
Posted on Mon, Apr 29 2019 22:41
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11532

Hi Christian,

Which bug is that, do you have a case number where it is reported?
Which OS, and what are the steps?

Thanks, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Apr 30 2019 10:57
by ChristianM-Orchestra
Joined on Sun, Jul 05 2015, Posts 3

Hi Paul,

Case 204890,
The answer had stunned me !!

++
Chrstian

Posted on Thu, May 02 2019 10:50
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11532

Hi Christian, 

This should be fixed with VE Pro 7, which is available NOW!

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, May 02 2019 10:57
by musicman691
Joined on Sun, Nov 18 2012, NJ USA, Posts 134

Originally Posted by: Paul Go to Quoted Post

Hi Christian, 

This should be fixed with VE Pro 7, which is available NOW!

Best,
Paul

Who's going to be the first to get it? How stable are initial releases of Vienna s/w? I ask because I came in well after VEPro 6 was released so missed the initial release. Combine that with having been burned on initial releases of other s/w so you can understand why I'm wary.

Jack
PT 2019.6 on OSX 10.13.6
PT 11.3.2 on OSX 10.10.5
DP9.02 on OSX 10.13.6
Qapla!
Posted on Thu, May 02 2019 11:00
by MS
Joined on Wed, Feb 19 2003, Liechtenstein, Posts 1727

We've had a quite extensive beta testing period of this release - so we feel confident.

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
Posted on Thu, May 02 2019 11:29
by musicman691
Joined on Sun, Nov 18 2012, NJ USA, Posts 134

Originally Posted by: MS Go to Quoted Post

We've had a quite extensive beta testing period of this release - so we feel confident.

No doubt you are confident but I'd like to hear from those who weren't on the beta test team. There's often problems in usability of regular features that end users find that the beta testers didn't simply because of the many differences in computer systems.

Jack
PT 2019.6 on OSX 10.13.6
PT 11.3.2 on OSX 10.10.5
DP9.02 on OSX 10.13.6
Qapla!
Posted on Thu, May 02 2019 12:31
by bbelius
Joined on Sat, Mar 14 2015, Posts 578

The application was just released. Who should be able to answer your question other then the beta-testers? :D
Here is my experience: It is so stable that I can use it on my current projects without fear of breaking something.

Ben
Technical Support - Vienna Symphonic Library
Posted on Thu, May 02 2019 12:53
by hodshonf
Joined on Tue, Oct 04 2016, Posts 21

sorry for the lame question, but where is the licesing for VEP 7?

elicenser shows my VEP 6 license, but i don't recall getting an email with codes for 7.

update:

SOLVED within MINUTES of sending a request to support.

BRAVO!

Posted on Thu, May 02 2019 13:54
by musicman691
Joined on Sun, Nov 18 2012, NJ USA, Posts 134

Originally Posted by: bbelius Go to Quoted Post

The application was just released. Who should be able to answer your question other then the beta-testers? :D
Here is my experience: It is so stable that I can use it on my current projects without fear of breaking something.

Glad it's stable for you. OTH it hangs when recalling .vesp files that have Native Instruments Kontakt 5 instruments in them. This message pops up in an NI-style window: 'Working on sample data cache. Please wait'. It never goes away.

 

Also major bummed that on a Mac we lose the ability to have both 32 and 64 bit servers - it's now Windows only. If I had known that I would never have purchased the upgrade. A major part of using VEPro is being able to use both 32 and 64 bit plugins - now I've lost that and so have all Mac users. Didn't this come up in beta testing? Hopefully VSL will fix this.

Edit for additional: email sent to support about this

Jack
PT 2019.6 on OSX 10.13.6
PT 11.3.2 on OSX 10.10.5
DP9.02 on OSX 10.13.6
Qapla!
Posted on Thu, May 02 2019 14:20
by MS
Joined on Wed, Feb 19 2003, Liechtenstein, Posts 1727

Originally Posted by: musicman691 Go to Quoted Post

Glad it's stable for you. OTH it hangs when recalling .vesp files that have Native Instruments Kontakt 5 instruments in them. This message pops up in an NI-style window: 'Working on sample data cache. Please wait'. It never goes away.

This appears to be some NI related bug. I know some users have reported that batch-resaving the Kontakt instrument helps in this case. If you could contact NI about this problem, it would be great!

Quote:

Also major bummed that on a Mac we lose the ability to have both 32 and 64 bit servers - it's now Windows only. If I had known that I would never have purchased the upgrade. A major part of using VEPro is being able to use both 32 and 64 bit plugins - now I've lost that and so have all Mac users. Didn't this come up in beta testing? Hopefully VSL will fix this.

Apple is making it harder and harder to support 32-bit applications, and so are various 3rd party frameworks we are relying upon. In order not to limit the 64-bit application, we thus made the decision to drop the 32-bit applications on macOS. I hope you can understand this decision.

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
Posted on Thu, May 02 2019 14:23
by musicman691
Joined on Sun, Nov 18 2012, NJ USA, Posts 134

Originally Posted by: MS Go to Quoted Post

Originally Posted by: musicman691 Go to Quoted Post

Glad it's stable for you. OTH it hangs when recalling .vesp files that have Native Instruments Kontakt 5 instruments in them. This message pops up in an NI-style window: 'Working on sample data cache. Please wait'. It never goes away.

This appears to be some NI related bug. I know some users have reported that batch-resaving the Kontakt instrument helps in this case. If you could contact NI about this problem, it would be great!

Quote:

Also major bummed that on a Mac we lose the ability to have both 32 and 64 bit servers - it's now Windows only. If I had known that I would never have purchased the upgrade. A major part of using VEPro is being able to use both 32 and 64 bit plugins - now I've lost that and so have all Mac users. Didn't this come up in beta testing? Hopefully VSL will fix this.

Apple is making it harder and harder to support 32-bit applications, and so are various 3rd party frameworks we are relying upon. In order not to limit the 64-bit application, we thus made the decision to drop the 32-bit applications on macOS. I hope you can understand this decision.

I do NOT understand this decision. The only OSX that doesn't support 32 bit is Mojave. Every earlier OSX continues to support 32 bit no problem. How can I get my money back on this upgrade? If this had been known when VEPro 7 was announced I would never have purchased the upgrade. VEPro 7 is useless to me in this state.

Jack
PT 2019.6 on OSX 10.13.6
PT 11.3.2 on OSX 10.10.5
DP9.02 on OSX 10.13.6
Qapla!
22 Pages«<19202122>
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