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VEPro+Cubase 10.0.20 EXTREMELY loud volume burst
Last post Thu, Jul 18 2019 by civilization 3, 15 replies.
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Posted on Wed, Jul 03 2019 20:57
by J-M
Joined on Mon, Nov 19 2018, Posts 6

Hi, I know this has been a problem before and I've begun encountering it recently. Happens sometimes when I enable a disabled track inside VEPro. Not sure what is causing it, I've disabled ASIO guard for VEPro and set it to low for the whole project. I understand an occasional bug, but this is on another level. Disabling my monitors everytime I wish to enable a track is getting quite tiresome. ;) Any ideas? 

Posted on Wed, Jul 03 2019 21:43
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11379

Hi J-M, 

Sorry to hear about that. Can you  pleases add more more information about the used OS and software versions?

We'll try to reproduce the problem here. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Jul 03 2019 21:54
by J-M
Joined on Mon, Nov 19 2018, Posts 6

Sure!

Windows 10 Pro 1803, 17134.706

VEPro 6: the latest version

Cubase Pro 10.0.20

Kontakt 5.81

Play 6.1.1

Engine 2.6.0.33 (I can't be certain, but I THINK that most, if not all noise blast occurences have happened when I've enabled tracks with Engine 2, with multiple patches loaded into one instance)

Focusrite Scarlett 2i4 1st Gen, Driver 4.36.5

Posted on Sun, Jul 07 2019 16:49
by J-M
Joined on Mon, Nov 19 2018, Posts 6

Hi Paul, any news about the issue? Happened a few times today too, with instances of Kontakt, Play and Engine.

Posted on Sun, Jul 07 2019 20:13
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11379

Hi J-M. 

No news yet, but I would be VERY interested to see if that also appears with VE Pro 7. 

I have sent you a demo license to check it out. Attention: You cannot open VE Pro 7 projects in VE Pro 6, just to have said it. 

Please let me know what you find. 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Jul 07 2019 21:23
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 83

I've had this issue with VEP6 but AFAIK it's not happened in VEP7.

I'd reccommend Nugen's Sigmod as a hearing / equipement protector, because it really is terrifyingly loud when it happens.  I keep it in circuit all the time now.

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Mon, Jul 08 2019 14:56
by J-M
Joined on Mon, Nov 19 2018, Posts 6

So I did a little test with VEPro 7: I went around my template enabling/disabling pretty much all my instances of Kontat, Play and Engine. Happy to report that I didn't get any volume bursts. Looks to me (with the little amount of testing that I did) that the issue is with VEPro 6.

Posted on Mon, Jul 08 2019 18:39
by J-M
Joined on Mon, Nov 19 2018, Posts 6

Sorry to flood this thread with messages, Paul, but this is getting quite ridiculous. I'm currently balancing my template and it's almost quaranteed that the noise burst happens at least once in every session (I reinstalled VEPro 6). I know you guys are doing what you can, but do you have any idea about what might help? Even with the safety measures I've taken it's quite hard to ignore the issue when my meters are flashing red.

Posted on Thu, Jul 11 2019 01:17
by dlpmusic
Joined on Sun, Jan 19 2003, Posts 269

Originally Posted by: J-M Go to Quoted Post

Sorry to flood this thread with messages, Paul, but this is getting quite ridiculous. I'm currently balancing my template and it's almost quaranteed that the noise burst happens at least once in every session (I reinstalled VEPro 6). I know you guys are doing what you can, but do you have any idea about what might help? Even with the safety measures I've taken it's quite hard to ignore the issue when my meters are flashing red.

 

Thought I would chime in as this issue still exists after years...though it is a bit better.  It blew a very expensive JBL tweeter a couple of years ago for me.

 

Here is what we have figured out on our end.....If you have an instrument like Kontakt and you are using multiple outs.....group them together so when you enable/disable all the outputs get enabled/disabled together.  If you leave the additional outputs not in the group and the main output gets disabled but not the additional outputs you are very likely to get the bursts that will blow your speakers.

Also....never disable an instrument until absolutely no sound is playing anymore.  If there is still sound it is like the buffer gets stuck and when you re-enable....look out....bursts of sounds are likely.

Posted on Thu, Jul 11 2019 07:33
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 83

dlpmusic's findings chime with me, I think that really narrows down the area where the problem lies (or lay).

I still haven't had this in VEP7 though, as far as I can remember. Paul (or any other VSL employee), do you think this has been definitively addressed in 7?

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Thu, Jul 11 2019 11:46
by J-M
Joined on Mon, Nov 19 2018, Posts 6

Sorry for my ignorance, but if I were to do this I wouldn't be able to process, for example, my individual percussion instruments individually inside Cubase? That goes against my preferred workflow, which kinda sucks.

Posted on Thu, Jul 11 2019 18:02
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 83

Originally Posted by: J-M Go to Quoted Post

Sorry for my ignorance, but if I were to do this I wouldn't be able to process, for example, my individual percussion instruments individually inside Cubase? That goes against my preferred workflow, which kinda sucks.

It depends.  If you are using single audio output instances of Kontakt (or whatever) for each instrument you wouldn't be affected. It only seems to affect it if you have multiple outs, and also (it seems) if its a version prior to VEP7.

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Fri, Jul 12 2019 14:21
by civilization 3
Joined on Sat, May 16 2009, SF Bay Area, Posts 1622

I've had bursts which force me to hit the off button and hard shut down.

OSX 10.4.5, VEP going back to late VEP 6 versions, I wouldn't isolate a version at all.

My suppositions include a Reaktor FX plugin (using MIDI automation) as an insert to a Synchron Smart Spheres channel which precipitates the burst with an outburst of its own; which doesn't seem to make sense because there isn't necessarily any signal in the channel some of the times this occurs; & exception, that can't in isolation be _the_ culprit as the burst predates me having Smart Spheres hence that insert.


I should probably include the fact I'm using well over 400 parameters of automation in the projects typically.

As to Kontakt, there weren't any multis with multiple outs. In the project (a couple of very similar VEP projects in fact) there were [2] disabled Reaktor instruments. I do not disable a channel with audio running or still sounding.

I would venture a guess this is a complex interaction of more than one thing. I think there are fewer occurences with a smaller VEP 7 server project.

MacBook Pro 15,1: 2.9 GHz 6-core i9
32GB 2400MHz DDR4
OSX 10.14.5
VE Pro 7
Posted on Wed, Jul 17 2019 03:40
by jesse.nemitz
Joined on Sun, Jun 12 2011, Posts 26

Hey,

I've seen this problem before. I only fixed it by going back to ViennaEnsemblePro-WIN-6.0.15864 for the affected machines.

https://www.dropbox.com/s/nou7p11lekakljf/ViennaEnsemblePro-WIN-6.0.15864.exe?dl=0

I included a link here as I'm not sure it's very easy to find. This may fix your trouble guys. It was a very horrific problem I remember.

Posted on Thu, Jul 18 2019 17:52
by civilization 3
Joined on Sat, May 16 2009, SF Bay Area, Posts 1622

Happened this morning. This one is precipitated by several steady clicks; it's the noise but it ticks away 9 times or something. I'm definitely not going back to an early VEP 6.

Evidently it's not platform-bound.

MacBook Pro 15,1: 2.9 GHz 6-core i9
32GB 2400MHz DDR4
OSX 10.14.5
VE Pro 7
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