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Hello,
I get an error when scanning NKS plugin Synchron player in Komplete Kontrol.
I only have Big Band Orchestra Library and Epic Orchestra 2.0 registered. It works fine in Logic but won't validate in Komplete Kontrol ... any help ? thx Arlanda attached the following image(s):  SynchronU0020Capture.png (83kb) downloaded 2 time(s).You cannot view/download attachments. Try to login or register.
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Hello,
I have the same problem ... and it seems as though we are not alone. There's a current thread over on the NI support forum which suggests the problem may be with Komplete Kontrol not being allowed to control the Synsopos app which I believe is needed for the VSL dongle e-licensing system.
https://support.native-instruments.com/hc/en-us/community/posts/360007498997-eLicenser-Control-Error-en-us-
Hopefully there may be a solution coming from Native Instruments, but it would be interesting to get VSL's thoughts on this. Like you, I have no problem with Logic or even with Live. It's a real pain because you have to uninstall Synchron Player to allow Komplete Kontrol to complete its scan of the plugins - otherwise, doing a Force Quit of KK is the only way to get past the error message.
BTW, I'm running the latest Synchron Player, e-licenser and KK software ...
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So do you have a solution you guys at VSL ? thanks
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Hi,
That one is up to NI, we believe that they have to add the Apple Security Entitlements for their software, and we have informed our colleagues accordingly.
Have a great weekend!
Best,
Paul Paul Kopf
Product Manager - Vienna Symphonic Library
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New vienna update won't resolve Synchron Komplete Kontrol issue...
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Hi Arlanda,
You probably didn't read the previous post, but this bug has to be fixed by Native Instruments.
Best,
Paul Paul Kopf
Product Manager - Vienna Symphonic Library
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Hi Paul ! oh yes sorry didn't see. And the update I juste made is Vienna ensemble pro not synchron so I'm waiting for NI Komplete update... thx
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I installed Komplete Kontrol 2.2.0, I get the same error message. Obviously they didn't hear you Paul ...
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Hi Arlanda,
Seems like it wasn't fixed yet... Sorry about that.
We're waiting for news from Native Instruments as well.
Sorry about the misunderstanding,
Paul Paul Kopf
Product Manager - Vienna Symphonic Library
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I think I've found a workaround, after a night spent trying to get in control of the situation. But please don't give it for granted. Launch Synchron Player, then Komplete Kontrol. You get a series of error messages, but in the end it seems that you can open it.
Paolo
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