Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
Could you please get rid of that HORRIBLE eLicenser?
Last post Thu, Jan 16 2020 by Paul, 9 replies.
Options
Go to last post
Posted on Fri, Jan 10 2020 17:00
by Roberto D.
Joined on Thu, Dec 02 2004, Posts 164

Issues after issues after issues... Native Kontrol looks recursively for a Vienna Ensemble 6 license (the FREE version!) and I must force-quit NI AppScan. And it's not the first time it happens.
Please, throw eLicenser in the junk.
Thank you.

File Attachment(s):
SchermataU00202020-01-10U0020alleU002019.08.29.png (467kb) downloaded 1 time(s).
SchermataU00202020-01-10U0020alleU002019.00.36.png (265kb) downloaded 0 time(s).
Roberto D. attached the following image(s):
SchermataU00202020-01-10U0020alleU002019.01.25.png (57kb) downloaded 0 time(s).

You cannot view/download attachments. Try to login or register.
Posted on Fri, Jan 10 2020 21:50
by IanSmythe
Joined on Thu, Nov 15 2018, USA, Posts 17

My first impression... I like to own the Music software I buy... then, after many months before I realized the need to rescan my devices in my Digital Audio Workstation because VSL becomes the preset midi controller by default... I kept the VSL software installed for future use, even after many months with no online advice for settings with settings in Digital Audio Workstations (over six months later, I found my own settings: you can make VSL sound quality like the best VSL productions... in Digital Audio Workstations, you adjust the signal processsors as appropriate for highest-quality Music software, the settings vary)... look at VSL as an opportunity to always update and upgrade your Music Software as you continue to buy VSL Music software (very few Musical instruments manufacturers allow free updated Musical instruments and free upgrading of Musical instruments with new features of improved quality of Musical instruments), 100% secure in your very own Vienna Key! The eLicenser would not install, open, and run in my HP 8 GB RAM 1T HDD I bought during July 2019! Then, after 1-to-1-1/2 weeks of live chat with Steinberg, Steinberg updated the driver, twice, both updates, one after the other, functioned 100% in Microsoft Windows 10, and, yes, the latest version still functions 100%!

Posted on Fri, Jan 10 2020 23:25
by Roberto D.
Joined on Thu, Dec 02 2004, Posts 164
I'm not sure I understood the implied message. But I do know that with ilok I never had the problems I have with elicenser.
Posted on Sat, Jan 11 2020 22:31
by IanSmythe
Joined on Thu, Nov 15 2018, USA, Posts 17

...no hidden message... I had the iLok, too... the iLok was already dongle-less, yet I still love my Vienna Key!

Posted on Tue, Jan 14 2020 16:07
by Roberto D.
Joined on Thu, Dec 02 2004, Posts 164

I HATE the eLicenser!

With the iLok I never ever had the troubles I get with the eLicenser. Today I finally lost ALL my VSL licenses: simply disappeared from this crappy piece of hardware...

File Attachment(s):
SchermataU00202020-01-14U0020alleU002017.05.07.png (257kb) downloaded 3 time(s).

You cannot view/download attachments. Try to login or register.
Posted on Tue, Jan 14 2020 16:10
by Roberto D.
Joined on Thu, Dec 02 2004, Posts 164

I performed all the available options of "maintenance".
Zero. Null.
My licenses are gone for good.
I have a second replacement Vienna Key here, but cannot download my licenses again on it: they are still "registered" on the broken key....
I have no more words to comment this latest eLicenser performance.
Only dirty words.

Posted on Tue, Jan 14 2020 20:40
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11628

Hi Roberto, 

Sorry to hear about your anger.
Please contact us with some details via , so we can help you. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Jan 14 2020 22:21
by Roberto D.
Joined on Thu, Dec 02 2004, Posts 164

Hi Paul.

Sorry if I was a little rude, but the elicenser definitely is not my favorite dongle management software. After turning the Mac off and on several times, disconnecting and reconnecting the Vienna Key, the licenses miraculously reappeared and I transferred them immediately and manually, one by one, to the replacement key (before he had second thoughts). Anyway I remain of the idea that the iLok may not be perfect but never created compatibility problems and loops of error messages..

Thanks for the support, I have already written to customer support to deactivate the old Vienna Key.

Roberto

Posted on Thu, Jan 16 2020 08:26
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11628

Hi Roberto, 

Good to know that you have found a solution there, and I agree: Situations like these are not comfortable, and luckily, they don't happen often (but they do appear with every kind of software protection). 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.