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Activation Code Lost and No Received by eMail
Last post Thu, Mar 26 2009 by ChoPraTs, 3 replies.
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Posted on Wed, Mar 25 2009 22:24
by ChoPraTs
Joined on Tue, Dec 09 2008, Posts 22

Hi,

I've received, installed and registered my new library: Vienna Special Edition PLUS (Standard + Extended). I've also installed, registered and ACTIVATED only the Vienna Special Edition (Standard + Extended), not PLUS.I want to activate now the PLUS version, but this time, I only have ONE ACTIVATION NUMBER, received when I registered the Special PLUS Extended Version. When I registered the Standard Version, I dind't see the ACTIVATION NUMBER and I haven't received any other activation number to my email. How can I get again the ACTIVATION NUMBER for Syncrosoft License Control Center?When I try to activate the last product (Vienna Special Edition PLUS Extended Library) I receive this message:

Posted on Thu, Mar 26 2009 02:13
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13352

Hi ChoPraTs,

I have just resent your Special Edition PLUS Standard Library Activation Code.

You are right, you need to download the license for the Standard Library first, before you can download the licenses for the Extended Library.

Sorry for the inconvenience!

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Mar 26 2009 11:33
by ChoPraTs
Joined on Tue, Dec 09 2008, Posts 22

Thank you very much!

Every day that happens I am more contented to have bought some Vienna Symphonic Libraries.

All
people here are very efficient, administrators help us very fast and always from a great respect and goodness. The support is EXCELENT!

So, I want to be thankful publicly for your aid and amiability. And of course, congratulations for your great products.

Sincerely,


David

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