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VE Pro audio glitches
Last post Fri, Oct 30 2009 by Tripit, 7 replies.
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Posted on Fri, Oct 23 2009 17:36
by Tripit
Joined on Thu, Jan 30 2003, Hollywood, Ca., Posts 350

I have VE on two PC's and my main Mac daw. Everything works well, except on one PC I'm getting random audio drops, crackles and glitches. It's on a 2core Duo with Win7. Nothing running on it except VE Pro. One thing I noticed, and I've noticed this with some of the later versions of VE2 on my other machines - the graphics in VE can be related to the audio glitches. There is definitely something going on that is graphic related. 

Since I have an ongoing issue with graphics with VE2 on another machine, a P4 3.0, I tried the same thing that I have to use in that one - which is close or hide any VE graphic while playing back. I tried the same on the VE Pro/ 2core  duo machine, and all the glitches went away. 

Also, when I open the GUI of any Vienna suite plug inside of the VE Pro slave, the audio drop outs get significantly worse, unplayable at that point. Close the plug GUI's and the glitches reduce greatly, though still occasionally there. Hide all VE GUI's and the glitches go away completely. 

It makes me wonder if others that are having audio glitches are running into the same thing. 

Any ideas on how to solve this?   

Posted on Sun, Oct 25 2009 06:55
by MS
Joined on Wed, Feb 19 2003, Vienna, Austria, Posts 1762

It sounds like you are running your system close to the max. Graphic threads are always prioritized below audio threads, and should generally not interfer (graphics should just appear slower / more sluggish when hitting the limits). However, running your system too close to the limits while having alot of fancy graphics going on in low-latency situations, could cause glitches in audio.

Some remote desktop solutions are also known to cause issues, since the graphics cannot be properly accelerated.

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
Posted on Mon, Oct 26 2009 21:27
by Tripit
Joined on Thu, Jan 30 2003, Hollywood, Ca., Posts 350
MS wrote:

It sounds like you are running your system close to the max. Graphic threads are always prioritized below audio threads, and should generally not interfer (graphics should just appear slower / more sluggish when hitting the limits). However, running your system too close to the limits while having alot of fancy graphics going on in low-latency situations, could cause glitches in audio.

Some remote desktop solutions are also known to cause issues, since the graphics cannot be properly accelerated.

No, not even close. I get this on a session that is using about 3.98 total gigs out of 8 gigs. I can hold down a single 4 voice sustained string chord and it will have glitches. Watching the CPU usage in the task manager while I hold down the chord, it's showing anywhere from 26% for 4 notes up to 50 or 60% if I hold like 24 notes at once. But, it will have glitches even with 4 notes at 30%. Once in a while it will suddenly shoot up to 80% for a fraction of a second, then come back down. But the glitches happen even when the CPU usage is holding steady at 30%. 

Also, I can run the exact same multi set up and patches playing many tracks at once in Bidule (through my audio card) without any issues at all. So, it's not that I'm running close to max. I never had an issue until trying to use VE Pro. 

And I don't use remote desktop so it wouldn't be that. 

What else would cause it? 

Posted on Tue, Oct 27 2009 07:02
by MS
Joined on Wed, Feb 19 2003, Vienna, Austria, Posts 1762

What is your latency?

What is your thread count setting?

What graphics card / other system specs do you have?

Have you got the graphics acceleration slider (Windows preferences) set to max?

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
Posted on Wed, Oct 28 2009 23:39
by Tripit
Joined on Thu, Jan 30 2003, Hollywood, Ca., Posts 350

Latency is 512

Thread is 2

Graphics is built in intel graphics accelerator driver - Intel Core 2 @ 1.68Ghz, 8 gigs ram, graphics set to 256 meg in bio

I don't have a graphics slider (at least I haven't found one) but I did go back yesterday and change the performance to "best" in the system prefs. It does have various choices for the 3D and video settings in the Intel graphics. I'm not sure what of those are significant to VE. It's OpenGL. Here is the list of the choices:

Asynchronous filp - on/off

Triple Buffereing - on/off

Flipping Policy - flip/blit

Depth Buffer Bit Depth  - default/16 Bit / 24 Bit

Force S3TC texture Compression - on/off

Force FXT1 Texture Compression - on/off

Driver Footprint memory - normal/low/high

Texture Color Depth - Desktop Color Depth/16 bit per texel / 24 bit per texel

Anisotropic Filtering - application control / on / off

Video Quality Section:

Enable Film Mode detection

Sharpness Enhancement - enable application settings override (with silder min to max)

Noise reduction - enable application setting override

Any of those settings have a bearing on VE or am I going to have to get a dedicated graphics card? 

Posted on Fri, Oct 30 2009 05:37
by MS
Joined on Wed, Feb 19 2003, Vienna, Austria, Posts 1762

OpenGL is not use for Vienna Ensemble Pro, only for MIR. Thus the OpenGL settings will have no effect. I'm always a bit suspicious about the built-in graphics chips sharing RAM, since I never had any pleasant experiences with them. A $50 graphics card will give you a much better performance, even for 2d related tasks.

Intel Core2Duo @ 1.68GHz sounds rather slow? did you mean 2.68GHz?

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
Posted on Fri, Oct 30 2009 20:43
by Tripit
Joined on Thu, Jan 30 2003, Hollywood, Ca., Posts 350
MS wrote:

OpenGL is not use for Vienna Ensemble Pro, only for MIR. Thus the OpenGL settings will have no effect. I'm always a bit suspicious about the built-in graphics chips sharing RAM, since I never had any pleasant experiences with them. A $50 graphics card will give you a much better performance, even for 2d related tasks.

Intel Core2Duo @ 1.68GHz sounds rather slow? did you mean 2.68GHz?

No, sorry it's a 1.86Ghz core2duo, one of the early ones and one of my older slaves. But it's still very functional as a slave. I've been using it daily for several years and haven't had an issues with it until using VE Pro. I think you are right, I need to get a graphic card. 

Thanks for the help. 

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