Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
Options
Go to last post
Posted on Sat, May 15 2010 19:36
by sergiojl
Joined on Thu, Jan 28 2010, Posts 2
Hello!

I have a problem with Vienna Ensemble v2.0 build 4017 and DP 6.02. I have been working in a project during some days and today unexpectedly Vienna crashed!!

It said: Vienna Ensemble quit unexpectedly

I tried to open the project several times but it happens always the same, when Vienna is loading the instruments quits and says that. The thing is when it crashes DP is not responding anymore and I have to force quit, so I can't do anything else (I can't even create another Vienna Ensemble and reload the instruments I was using).

This happened once 2 months ago and I couldn't resolve it. I had to extract all the information from the project (MIDI, etc) and create a new one, but now it's very difficult (well, it takes a long time) because it's a big project with a movie and some sequences.

Anyone can help me? I am desperate with that and I can't continue with the project.

I'll really appreciate your help.

Thank you very much!

Sergio
Posted on Mon, May 17 2010 13:48
by Maya
Joined on Tue, Nov 25 2003, Vienna/Europe, Posts 841

Dear sergiojl,

please send all available crashlogs (DP and Vienna Ensemble) to our support:Check also your activity monitor to make sure that your´re not overloading your RAM (Vienna Ensemble is limited to approx. 2.8 GB), which is the usual cause for crashes.

Best regards,

Maya

/Maya - Vienna Symphonic Library
You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.