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[SOLVED] Vienna Instruments missing from project
Last post Tue, Nov 09 2010 by rJames, 11 replies.
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Posted on Tue, Nov 09 2010 15:58
by rJames
Joined on Sun, Apr 20 2008, Posts 36

Im posting here because originally I bought VE Pro.  But I am using the Vienna Instruments plug in to use the instruments that I got with VE Pro.

I've used the legato Cornet in a project.  Now that I need to make stems of the project, the Cornet is not available any more.  No instruments show up on the right side of the plug-in.  On the left side it shows, "The following licenses are installed."  And there are a bunch of things in the list.  I can't click anything on the left side to get it to appear on the right side.  

The right side just says (empty preset).  

I probably just dont' know basic operation but the cornet was already in this project and now it is gone.

How can I get it back?

Thanks,

In a hurry. Project is due.

Mac Pro, 2 x 3.2 GHz Quad Core Zeon, 10 G ram, System 10.6.2, Logic 9.0.2
Logic Pro 9.0.2, Kontakt 4.0.12755,Mobile I/O 5.2 (with latest and correct firmware)
VE Pro v4.0 build 4686
Posted on Tue, Nov 09 2010 16:07
by rJames
Joined on Sun, Apr 20 2008, Posts 36

In the meantime, I decided to download the latest Vienna player.  Upon startup, Logic gave me this message, "Application "VSL" has caused the following error: Unknown exception caught.  Process execution failed.  Options:  Click Ok to abort.

Double help!

Mac Pro, 2 x 3.2 GHz Quad Core Zeon, 10 G ram, System 10.6.2, Logic 9.0.2
Logic Pro 9.0.2, Kontakt 4.0.12755,Mobile I/O 5.2 (with latest and correct firmware)
VE Pro v4.0 build 4686
Posted on Tue, Nov 09 2010 16:10
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12477

Hi rJames,

Please update your eLCC software.

If that doesn´t help, take a look at the eLicenser Control Center and check whether you have downloaded your licenses.

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Nov 09 2010 16:12
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12477

Another thought:

Open the "Directory Manager" from your "Vienna Ensemble PRO" folder, remove all folders and add the "Epic Orchestra" sample content again by drag and drop.

Here is a video on "How to use the Directory Manager".

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Nov 09 2010 16:23
by rJames
Joined on Sun, Apr 20 2008, Posts 36

It says that my samples are in a folder called V50standard.  I'll bet that I erased that folder when I was cleaning disc space.

Too bad the folder wasn't called VSL instruments or something like that.  I hope it is easy to reinstall those instruments.  Will I find them on a disc somewhere or was this a download lib?  I know I have a hardware key but don't remember if I got a disc or downloaded.

I'll look, please inform.

Thanks,

Ron

Mac Pro, 2 x 3.2 GHz Quad Core Zeon, 10 G ram, System 10.6.2, Logic 9.0.2
Logic Pro 9.0.2, Kontakt 4.0.12755,Mobile I/O 5.2 (with latest and correct firmware)
VE Pro v4.0 build 4686
Posted on Tue, Nov 09 2010 16:26
by rJames
Joined on Sun, Apr 20 2008, Posts 36

I don't find any software boxes.  Can you direct me to a download, please?

Thanks,

Ron

Mac Pro, 2 x 3.2 GHz Quad Core Zeon, 10 G ram, System 10.6.2, Logic 9.0.2
Logic Pro 9.0.2, Kontakt 4.0.12755,Mobile I/O 5.2 (with latest and correct firmware)
VE Pro v4.0 build 4686
Posted on Tue, Nov 09 2010 16:29
by rJames
Joined on Sun, Apr 20 2008, Posts 36

I do find, in my downloads folder, these installers.  Vienna Instruments.pkg, Vienna Ensemble Pro.pkg, Vienna Ensemble Pro-1.pkg, Vienna Ensemble Pro-2.pkg, Vienna Ensemble Pro-3.pkg

Which one will give me only my instruments back?

Thanks,

Ron

Mac Pro, 2 x 3.2 GHz Quad Core Zeon, 10 G ram, System 10.6.2, Logic 9.0.2
Logic Pro 9.0.2, Kontakt 4.0.12755,Mobile I/O 5.2 (with latest and correct firmware)
VE Pro v4.0 build 4686
Posted on Tue, Nov 09 2010 16:31
by rJames
Joined on Sun, Apr 20 2008, Posts 36

I've also just found a folder called, V50standard.  But it has little in it.  Epic_Orchestra_standard-files.txt      and      package.info

Mac Pro, 2 x 3.2 GHz Quad Core Zeon, 10 G ram, System 10.6.2, Logic 9.0.2
Logic Pro 9.0.2, Kontakt 4.0.12755,Mobile I/O 5.2 (with latest and correct firmware)
VE Pro v4.0 build 4686
Posted on Tue, Nov 09 2010 16:38
by rJames
Joined on Sun, Apr 20 2008, Posts 36

Also found this    setup-Epic-Orchestra_07.cab

Mac Pro, 2 x 3.2 GHz Quad Core Zeon, 10 G ram, System 10.6.2, Logic 9.0.2
Logic Pro 9.0.2, Kontakt 4.0.12755,Mobile I/O 5.2 (with latest and correct firmware)
VE Pro v4.0 build 4686
Posted on Tue, Nov 09 2010 17:12
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12477

Hi,

sorry for the delay.

Your downloadable Epic Orchestra is available here.

Please follow the instructions on top of the page.

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Nov 09 2010 18:22
by rJames
Joined on Sun, Apr 20 2008, Posts 36

thanks. got it.

Mac Pro, 2 x 3.2 GHz Quad Core Zeon, 10 G ram, System 10.6.2, Logic 9.0.2
Logic Pro 9.0.2, Kontakt 4.0.12755,Mobile I/O 5.2 (with latest and correct firmware)
VE Pro v4.0 build 4686
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