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MIR eLicense problem
Last post Tue, Jan 04 2011 by Rob Welsh, 10 replies.
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Posted on Fri, Dec 31 2010 20:29
by Rob Welsh
Joined on Thu, Feb 12 2004, Chicago, IL, Posts 68

I installed the latest version of both the elicenser and MIR on my slave PC. I open MIR with no problem, but when attempting to load my template, an eLiceser error box appears saying "The key could not be identified: The key format is invalid"

I tried reinstalling the the elicenser with no success. Help please.

Thanks

Rob

Sibelius Ultimate, Logic Pro 10
Mac Pro 2x3GHz Quad-Core Intel Xeon,
9 GB RAM, OS 10.6
HP Z800 Workstation 2 x Intel Xeon x5580 3.2GHz Quad Core
48G RAM
Windows 7 (x64)Pro
Echo 3G Audio interface
Motu 828 MKII

Posted on Sat, Jan 01 2011 01:07
by Dietz
Joined on Tue, Aug 06 2002, Vienna / Europe, Posts 7429

Hi Rob,

for "reinstalling the eLicenser" - which installer did you use? Don't use the "old" ones that you have installed with a previous version of MIR: Please make sure that you downloaded the latest drivers from here.

Apart form that - did you use plugins in your template that need their eLicenser attached, too? Just guessing ...

Kind regards & a happy 2011!

/Dietz - Vienna Symphonic Library
Posted on Sat, Jan 01 2011 12:11
by doubleattack
Joined on Fri, Jul 09 2010, Leipzig, Germany, Posts 237

 A Happy New Year to all! 

To the subjekt: I've got the same message for some templates (and odd: two times - in german and english).

But it seemed happens only with projects builded in a previous MIR version. I was not able to reproduce it with a new builded one.

And: It has no effect. Don't press "ok" "Abbrechen" or "Wiederholen", only the white cross on red in the corner on top to the right. 

MIR runs stable like a dream. No crash at all. Never at work. But I've got a crash report (loaded this template) after a wanting finish of applikation. 

So if it helps, I can send this crash report to vsl.support for some investigation. We don't want to see they technicians are unemployed, right?Big Smile

Again, all the best and kind regards.

Frank  

Posted on Sat, Jan 01 2011 14:14
by Dietz
Joined on Tue, Aug 06 2002, Vienna / Europe, Posts 7429

We'll look into it ASAP. Thanks for reporting!

/Dietz - Vienna Symphonic Library
Posted on Sat, Jan 01 2011 17:08
by nicks
Joined on Sun, Jan 05 2003, Posts 184

 I am experiencing the same problem (it appears to be because of the HO1 Preset 2, which appears 8 times in my template and guess what - I get 8 occurrences of the error).  Seems to be more widespread than MIR - see this thread http://community.vsl.co.at/forums/t/27521.aspx

Again, I only started getting it since installing the new release (23 December) of MIR.  However, I can reproduce at will by trying to load the Horn Preset - regardless of whether using an old or new template.

Kind Regards,

Nick.

Posted on Sun, Jan 02 2011 00:27
by doubleattack
Joined on Fri, Jul 09 2010, Leipzig, Germany, Posts 237

 Ooops!? Didn't expect it's coming from vsl-library itself? Ok, will have a look to it tomorrow. Thanks for the hint. 

Posted on Mon, Jan 03 2011 10:43
by doubleattack
Joined on Fri, Jul 09 2010, Leipzig, Germany, Posts 237

To give this message to all: I sent off the crash report to vsl support. They, personally Dietz answered me immediately with very kind and candidly words. They are already working on it. It was  s u n d a y  e v e n i n g . There is nothing more to say. Thanks a lot only! 

Best

Frank

Posted on Mon, Jan 03 2011 21:08
by Rob Welsh
Joined on Thu, Feb 12 2004, Chicago, IL, Posts 68

I did install the very latest eLicesnse driver and the most current version of theVSL plugins were scanned and ok (so it showed me on the opening window). Like I said, MIR opens fine, it's just when I try to get my template loaded is when the problem occurs. I really hope there is a solution soon, as I can't work at all on my current project as it is. I do know that you guys are looking into it though.

Thanks

Sibelius Ultimate, Logic Pro 10
Mac Pro 2x3GHz Quad-Core Intel Xeon,
9 GB RAM, OS 10.6
HP Z800 Workstation 2 x Intel Xeon x5580 3.2GHz Quad Core
48G RAM
Windows 7 (x64)Pro
Echo 3G Audio interface
Motu 828 MKII

Posted on Mon, Jan 03 2011 22:29
by nicks
Joined on Sun, Jan 05 2003, Posts 184

Rob,

I don't know if it is the same for you as for me, but I can close the dialog boxes.  I know they keep coming back, but only as many times as you have that instrument loaded in your template - e.g. 8 horns will give you 8 of each type of dialog box (16 total).  Once they are closed (using the X button), they don't appear again until you load up a new template.  Hope that helps to keep you working!

Kind Regards,

Nick.

Posted on Tue, Jan 04 2011 00:55
by Rob Welsh
Joined on Thu, Feb 12 2004, Chicago, IL, Posts 68

Thanks so much for that Nick! That did it. I just assumed the dialog boxes halted the loading all together. Appreciate the input.

Rob

Sibelius Ultimate, Logic Pro 10
Mac Pro 2x3GHz Quad-Core Intel Xeon,
9 GB RAM, OS 10.6
HP Z800 Workstation 2 x Intel Xeon x5580 3.2GHz Quad Core
48G RAM
Windows 7 (x64)Pro
Echo 3G Audio interface
Motu 828 MKII

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