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  4. SE strings Plus download manager NOT working

  • SE strings Plus download manager NOT working

    A
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    last edited
    last edited

    Just purchased the SE Strings Plus Extended library. Got it registerd and authorized in the e-licenese key fine. then when i go to the user area as the email suggests i do here;

    The files are now available for download in the User Area
    http://www.vsl.co.at/en/68/498/780/515.vsl

    I see the link to download the "Download Manager Files"

    Download Manager FilesSizeDate
    SE Strings PLUS - Extended Library Download 30.0 KB 2010-12-21 00:00

    I download this file and "double click" it and my MAC does not recognize the file extension ".vsldownload "

    What is this .app supposed to be? and what .app in OS 10.5.8 is used to open this file?
  • Cyril BlancC
    Cyril BlancC

    you need : http://www.vsl.co.at/en/68/428/1956/1621.htm

    MacBook Pro M3 MAX 128 GB 8TB - 2 x 48" screen --- Logic Pro --- Mir Pro 3D --- Most of the VI libs, a few Synch... libs --- Quite a few Kontakt libs --- CS80 fanatic
  • A
    A

    Thanks for the URL. I'll give it a try. Although I have noticed that the VSL copany server (IP) is running a bit od today.

    I'll let you know if this works.

    Best-

    JIM
  • A
    A

    Cyril-

    That URL you gave me went to the "Download Manager HTML" for manual downloads not the actual files i purchased. The manual i have. I don't have the download manager for this library-

    SE Strings PLUS - Extended Library Download 30.0 KB 2010-12-21 00:00
    Nice try thow. Thanks

  • Cyril BlancC
    Cyril BlancC

    did you download "D Manager" ?

    it does not read the .vsldownload ?

    MacBook Pro M3 MAX 128 GB 8TB - 2 x 48" screen --- Logic Pro --- Mir Pro 3D --- Most of the VI libs, a few Synch... libs --- Quite a few Kontakt libs --- CS80 fanatic
  • A
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    last edited
    last edited

    @Cyril said:

    did you download "D Manager" ?

    it does not read the .vsldownload ?

    Yes. Followed all the instructions to the letter. When i downloaded the "Download Manager" with this file extension: ".vsldownload " and double-clicked the file, OSX asked which application to use to open this file. OS 10.5.8 did NOT recognize this as any kind of MAC application.

    I repeated this a number of times. I looked for another application in the VSL folder. and nothing. So either the link is broken or its the wrong file for MAC?

    Your help is appreciated. i also have a support ticket filed under this number:  87718_hoccorq61i9u7dvb
  • Cyril BlancC
    Cyril BlancC

    very strange 

    in the DL Manager page do you see 4 lines ?

    Vienna Download Manager 2.0 (Windows XP or higher) build 8011 7.6 MB 2011-04-12 09:15
    Vienna Download Manager 2.0 (OS X 10.5 or higher) build 8034 15.3 MB 2011-04-14 12:42
    Vienna Download Manager Manual (English, Version 1.4) 175.6 KB 2011-05-23 12:33
    Vienna Download Manager Manual (German, Version 1.4) 178.3 KB 2011-05-23 12:33

    ------------------------------------

    once Download click on " Vienna DL Manager"

    drag and drop V44_SE-strings-plus_std_v1.vsldownload into "Vienna DL manager"

    you should get a window :

    V44_SE-strings-plus_std_v1.vsldownload

    size 3 GB

    ......................................

    MacBook Pro M3 MAX 128 GB 8TB - 2 x 48" screen --- Logic Pro --- Mir Pro 3D --- Most of the VI libs, a few Synch... libs --- Quite a few Kontakt libs --- CS80 fanatic
  • A
    A

    Hi Cyril-

    Not at all. None of what you descibe above apprears. 

    What you have shown above is not what appears on my Safari (5.0.6) web browser when i open the "downloads" page.

    I have clicked on the link you provided for the MAC (OS X 10.5 or higher) and niow I have the download manager on my desktop. I dragged the SE-Strings-plus.vsidownload into the manager and it is ready to download.

    Thanks for your help
  • cmC
    VSL Team
    cmC

    i had a short look into this issue and it turned out that you have only an extended download library - usually only the respective standard library is linked to the downloadmanager because you have the standard library first ...

    and remember: only a CRAY can run an endless loop in just three seconds.
  • A
    A

    Hello CM-

    That's why the files to download in the download manager are only 1GB instead of 3GB. Makes sense. And it's probably why the download manager won't download this file:

    I should have both the stadard download available along with the "extended" library, correct? It's trying to download the extended library and there's no standard library folder in my HDD.

    How can i get the correct files? Should probably contact support i assume.

    Thanks for sheding some light on this issue.
  • A
    A

    OK, I purchased the standard library now and have that file as well as the extended library file registered and authorized. I assumed that i should download the standard library first, which I have tried to do.

    It was a bit confusing on the site because i had thoght yesterday I had purchased both libraries at the same time. But in reality it was just the extended library. And that's why the download manager link was missing from my downloads page. As soon as i purchased and registered the standard library, presto, the download manager shows up.

    Now I'm trying to download the standard library to my destination hard drive and nothing is happening in the download manager window. It says the status is  "downloading", but no servers are selected (0/0) and the ETA says "3550w 5d".

    I have submitted a "help" ticket to support. I guess I need to wait and see what they say?
  • cmC
    VSL Team
    cmC

    audios, i have sent you a link to a list of all single cab-file downloads - this is not as convenient as the download manager but using another protocol.

    your download manager usually should show 4/4 servers - initial communication happens over port 80 (same like browsing websites) and data transfer happens on ports 8080 - 8089 (also known as proxy ports and usually not blocked by providers).

     

    hth, christian

    and remember: only a CRAY can run an endless loop in just three seconds.