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VEP6 Crashes Again
Last post Sat, Jun 17 2017 by Paul, 4 replies.
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Posted on Fri, Jun 16 2017 10:24
by Shutong Li
Joined on Sun, May 03 2015, Posts 9

Dear Paul,

Sorry to bother you again!

My VEP 6 (latest version) now start crashing. Attached text document is the error information. Could you please take a look and see if there is anything wrong? 

Logic does not crash, but only the VEP6. I only use about 12 voice instances, which used up about 7.2 GB memory.

I wonder if it is my computer needs to be updated?

I use a Late 2013 version iMac - 2.7 GHz,  quad-core i5, 16 GB, and an external USB-3.0 drive containing all my VSL libraries. 

Most sincerely,

Shutong 

File Attachment(s):
errorU0020code.txt (88kb) downloaded 12 time(s).

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Posted on Fri, Jun 16 2017 18:38
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 9049

Dea Shutong Li, 

Unfortunately that's one of the cases where we cannot tell what is causing it. 

Is there a way to reliably reproduce this crash? Did you try to eliminate some of the components yet?

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Jun 17 2017 06:36
by yvesrecording
Joined on Sun, Feb 06 2011, Posts 5

Hello again,

Here, VEP crash every time my monitors go to sleep.

My computer never go to sleep, only my 4k monitors. Then VEP quit. Very strange.

I try to send you the error information.

 

Thanks

Yves

 

PS : Is there any solution to go back to the prévious version who was working well?

Posted on Sat, Jun 17 2017 08:13
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 9049

Hello Yves, 

The previous versions of all our software are available in the Software Archive

Would be interesting to know if the previous version fixes the problem - please send the details to

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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