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  4. Trying to set-up VI Pro remote capability with iPad

  • Trying to set-up VI Pro remote capability with iPad

    P
    P

    Hi - I am trying (for the first time) to connect my ipad to VI Pro to use the remote capability. I keep getting a message stating that the 'server is not responding'.

    The user manual states:

    "If none of the addresses work, please ensure that the audio workstation computer and your tablet share at least one common network."

    - My ISP IP ethernet config (the network where my "audio workstation computer" is connected) is shown below. (Windows 10). 

    IPv6 address: 2607:fea8:1d60:6ec::3
    2607:fea8:1d60:6ec:50f3:ea:8b0f:b0a0
    fd00:1cab:c072:14d2:50f3:ea:8b0f:b0a0
    IPv6 DNS servers: 2607:fea8:1d60:6ec:1eab:c0ff:fe72:14d2
    IPv4 address: 192.168.0.10
    IPv4 DNS servers: 192.168.0.1
    Primary DNS suffix: hitronhub.home
    Manufacturer: Realtek
    Description: Realtek PCIe GBE Family Controller
    Driver version: 10.10.714.2016
    Physical address (MAC): 50-9A-4C-03-78-68

    The address: 192.168.0.10 is the same as is shown in the VI Pro settings once I selected. 'Enable  remote control (Web Server)'.

    - My ipad is connected to the wi-fi broadcasted from the computer's modem/router. I checked the config settings on my ipad for the given wi-fi network and they show the following:

    IP Address - 192.168.0.11

    Router - 192.168.0.1

    DNS - 192.168.0.1

    So.. I am I in some way in a situation where the audio workstation computer and tablet DO NOT share at least one common network.

    Thanks

    Patrick

     
  • G
    G

    I think they do.

    The Network is 192.168.0.XXX

    DAW: 192.168.0.10

    iPad: 192.168.0.11

    So with the .10 adress it shuold work, or am I missing something?

    Can you access (from your DAW) http://192.168.0.10:8080 and does it work from ipad browser?
  • P
    P

    Thank for responding. 

    1. If I enter the address in the address bar on my browser it returns a 'Can't reach this page' message.

    2. If I enter the address in the address bar on my ipad it returns a 'Server stopped responding' message.

    3. Note: If I go to a command prompt in Windows 10, I can Ping the address successfully from the same computer as 1. above.

    Thanks

    Patrick
  • PaulP
    VSL Team
    PaulP

    Hi Patrick, 

    Sounds like you are doing everything correctly. Do you want to send some screenshots to support@vsl.co.at?

    I will take a look!

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • P
    P

    Thank you very much. Just send with an attachment.

    Patrick
  • PaulP
    VSL Team
    PaulP

    Hi Patrick, 

    Couldn't find anything in our Inbox... Did you write from your registered email?

    Best, 
    Paul

    Paul Kopf Product Manager VSL