Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
Options
Go to last post
Posted on Thu, Sep 27 2018 19:42
by composerguy78
Joined on Fri, Sep 14 2007, Los Angeles, Posts 77

I had someone do some work on my computer and I think he reinstalled VI Instruments Pro and now my VI Pro instruments Pro presets, Matrices and Patches are all empty. 

It's not even showing the default libraries. Where would those be located on a Windows 10 machine. Surely as part of the 

It seems that the sample content is there and loading but not the the presets. Now I don't have the key attached, it's on my host machine temporarily which is why the matrices are red, but I don't think it's related as they have been there for the last few months. 

I'm rather confused. I would at least like to get the default presets, patches and Matrices back.

Although I may have lost the custom presets, that's okay, I have them saved in templates. 

I would appreciate any suggestions.

Thanks

Felix

File Attachment(s):
ScreenshotU00202018-09-27U002015.39.56.png (538kb) downloaded 0 time(s).
composerguy78 attached the following image(s):
ScreenshotU00202018-09-27U002015.40.33.png (118kb) downloaded 0 time(s).

You cannot view/download attachments. Try to login or register.
Posted on Fri, Sep 28 2018 18:40
by composerguy78
Joined on Fri, Sep 14 2007, Los Angeles, Posts 77
Just to help anyone else with this issue. - I contacted vsl support and sure enough the default presets do not appear when the licenses are not on the elicense key.

I moved them across and they appeared.
You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.