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Mojave
Last post Sat, Oct 13 2018 by WilliamBorland, 10 replies.
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Posted on Mon, Oct 01 2018 14:57
by StasPraha
Joined on Tue, Mar 15 2016, Posts 8

Hi VSL,

I installed Mojave and Vienna Ensemble 6 Pro has started to behave strangely. I have to start it repeatedly (3, 4 times) to make it work (... stopped unexpectedly). Sometimes I need to restart computer (Mac Book Pro 2018 as well as iMac Pro - same behaviour). Do you have any suggestions except to return to High Sierra (which worked without any problems)

thanks

Posted on Thu, Oct 04 2018 08:50
by clueblast
Joined on Wed, Mar 18 2009, Posts 43

i can´t even open any vsl instruments or projects using vsl because of an elicenser failure.

big bummer. i can understand that steinberg won´t test there cubase/nuendo apps etc.  during beta stages of a new mac system. with the elicenser it´s a different game imo, because so many other developers are involved.

iMac Pro 10.13.X / MacBook Pro 2017 10.14 / Logic Pro 10.4.2 / 32GB / Apogee Ensemble Thunderbolt
Posted on Thu, Oct 04 2018 09:20
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 10180

Hi, 

There's one essential allowance you need when working with Mojave and eLicenser, you need to allow your sequencer to control "SYNSOPOS", an essential part of the copy protection. 

You can also manually do that afterwards by going to Preferences => Security & Privacy => Privacy => Automation and add the allowance there. 

I know that our colleagues at eLicenser are working on a fix for this behaviour, and I hope it will be available soon.

Meanwhile, I hope this solution works for you!

@clueblast: Do you have any reports you can send to , so we can take a look?

Best, 
Paul

Paul attached the following image(s):
Mojave_eLicenser.jpg (125kb) downloaded 3 time(s).

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Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Oct 04 2018 14:10
by clueblast
Joined on Wed, Mar 18 2009, Posts 43

Paul, you solved the issue for me by mail this afternoon. Thanks again. Haven´t had a look back here before.

Cheers Dirk

iMac Pro 10.13.X / MacBook Pro 2017 10.14 / Logic Pro 10.4.2 / 32GB / Apogee Ensemble Thunderbolt
Posted on Mon, Oct 08 2018 21:19
by StasPraha
Joined on Tue, Mar 15 2016, Posts 8
Hi,
I have everything you suggested set up and it remains the same. I have to lounch Ensemble many times including computer restart. It crashes at the very end of the loading process and after several repetitions it suddenly starts. It is quite frustrating. Should I send you project?
Posted on Tue, Oct 09 2018 06:36
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 10180

Hi StasPrate, 

I assume you are referring to VE PRO, is that correct?

Does this also happen when you insert VE PRO in a fresh project?

Which plug-ins are loaded in the problematic project?

Can you please also send the crash report, please?

=>

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Oct 09 2018 17:39
by StasPraha
Joined on Tue, Mar 15 2016, Posts 8

Hi Paul,

it's StasPraha :)

yes I am refering to VE PRO 6. I am using more or less the same project for more than one year without any problems (except that sometimes if I left it over the night it "forgets" VI PRO samples and I had to restart it).

Right after I installed Mojave on both computer (Mac Book Pro 2018, 32 GB RAM iMac) it started to behave as I described. 

I'm sending you DiagnosticReports to address you mentioned

thanks and best regards

Stan

Posted on Fri, Oct 12 2018 07:51
by StasPraha
Joined on Tue, Mar 15 2016, Posts 8

Hi Paul,

I found a strange but still a solution. If I first start VE PRO Server and then I open the project (open with VE PRO Server) it works. It shows that probably some processes in VE PRO Server have not been finished (started) and are referenced by something in the project. I'm sure it should be fixed.

best regards

Stan

Posted on Fri, Oct 12 2018 09:51
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 10180

Hi StasPraha (!!), 

Thanks for the update. Pretty busy here right now, but I have forwarded your report to our developers!

Glad to hear that you found a work-around for now!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Oct 13 2018 21:54
by WilliamBorland
Joined on Tue, Aug 30 2016, Posts 6

Since I installed mojave on my main mbp, I've been getting terrible ethernet connection between the two computers... just awful. Take a listen! 

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