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VI StandAlone & Directory Manager
Last post Mon, Oct 08 2018 by demanmetdeneus, 4 replies.
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Posted on Sat, Oct 06 2018 09:54
by demanmetdeneus
Joined on Thu, Jan 17 2013, Posts 3

Hello everyone, 

I bought a new computer, a MacBook Pro 13 2018 running OSX 10.13 High Sierra. When I try running the standalone version of VI or the Directory Manager I get a screen saying: "...cannot be opened because of a problem". I'll try and attach a screenshot to this post.

The plugin is running fine within ProTools and Studio One. So it has probably got something to do with the OS? 64/32-bit issue perhaps?

Help greatly appreciated.

Sincerely,

Peter

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Posted on Sun, Oct 07 2018 10:22
by demanmetdeneus
Joined on Thu, Jan 17 2013, Posts 3

Anyone?

Posted on Sun, Oct 07 2018 11:42
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 10383

Hi, 

You can send the text of the crash report to for us to check, 

A simple workaround is to use Vienna Instruments with the included Vienna Ensemble Standalone Host. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Oct 08 2018 13:03
by demanmetdeneus
Joined on Thu, Jan 17 2013, Posts 3

I contacted Tech Support and got a reply within an our or so, hats off for VSL!

They recommended uninstalling the software via the uninstaller (on Mac it's located in Applications/Vienna Instruments, it doesn't show up in the Launchpad) and reinstall the latest version of the software (v6.0.16999). They told me to also install Vienna Ensemble because then important components are also installed.

That did the trick.

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