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  4. Re-install fails to accept any activation codes.

  • Re-install fails to accept any activation codes.

    H
    H

    I have re-installed my iMac to a previous date using time machine but now cannot see any licence in the eLicense page. The dongle is showing but there are no licenses attached to it anymore.  This machine is not the server.
  • PaulP
    VSL Team
    PaulP

    Hi HART, 

    Please send a mail with a screenshot that shows your eLicenser key in your eLicenser Control Center to support@vsl.co.at!

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • H
    H

    Screenshot as requested. I was under the impression that all I needed in the host computer was a dongle as a license was only needed for a slave but perhaps I am wrong on that score. (No pun intended)

    Image