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Elicenser preventing Roompack installation
Last post Wed, Oct 23 2019 by Dietz, 5 replies.
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Posted on Sat, Oct 19 2019 17:00
by Oliver Kember
Joined on Thu, Nov 02 2017, Posts 2

Hi everyone, I'm getting this error. I'm on Mac OSX and have the latest version of the Elicenser software. No other software is open. I've restarted my computer too. I'm really keen to try these room packs! Many thanks.

Oliver Kember attached the following image(s):
ElicenserU0020Error.png (78kb) downloaded 1 time(s).

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Tags: eLicenser
Posted on Sun, Oct 20 2019 00:11
by Dietz
Joined on Tue, Aug 06 2002, Vienna / Europe, Posts 7289

Welcome Oliver,

Thanks for testing MIR Pro!

Please update the eLicenser Control Center software nonetheless, especially its license database, that should do the trick.

Kind regards,

/Dietz - Vienna Symphonic Library
Posted on Sun, Oct 20 2019 02:32
by Oliver Kember
Joined on Thu, Nov 02 2017, Posts 2

Hi Dietz,

I'm running the latest version of eLicenser available as per the screenshot, and I've performed all possible maintenance and database updates. The error message remains. Please advise further, many thanks!

Posted on Sun, Oct 20 2019 12:12
by bbelius
Joined on Sat, Mar 14 2015, Posts 562

Hi Oliver,

Please check that the option "Reopen windows when logging back in" is not checked when you reboot the system.

Best, Ben

Ben
Technical Support - Vienna Symphonic Library
Posted on Wed, Oct 23 2019 16:06
by Dietz
Joined on Tue, Aug 06 2002, Vienna / Europe, Posts 7289

Hi Oliver,

in case you're still following this thread: Did Ben's suggestion solve the issue?

Thx!

/Dietz - Vienna Symphonic Library
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