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Problem licensing Big Bang Orchestra
Last post Thu, Dec 05 2019 by Paul, 2 replies.
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Posted on Wed, Dec 04 2019 22:10
by DennisL97
Joined on Fri, Nov 29 2019, Posts 1

Last friday, I downloaded the Big Bang Orchestra and I purchased a Vienna Key. Today it came in and I immediately wanted to give it a try. However, when I installed the licensing software, it gave me the following error, which makes it impossible for me to actually license and thus use the product:

Application 'LCC2' has caused the following error:
 
2019-12-04T22:25:35.260
DCOM connection to program 'Synsopos.exe' failed.
Interface not supported (0x80004002)

I already reinstalled the licensing software, but it doesn't work.

How can I solve this problem?

 

Thanks in advance

Posted on Thu, Dec 05 2019 10:56
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11540

Hi Dennis, 

I'd try a restart, then start the eLicenser Control Center. 

Do you see the key?

If yes, click "Enter Activation Code" and paste the activation code into the first field, this will start the download process. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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