Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
Problem licensing Big Bang Orchestra
Last post Mon, Dec 16 2019 by DennisL97, 3 replies.
Options
Go to last post
Posted on Wed, Dec 04 2019 22:10
by DennisL97
Joined on Fri, Nov 29 2019, Posts 2

Last friday, I downloaded the Big Bang Orchestra and I purchased a Vienna Key. Today it came in and I immediately wanted to give it a try. However, when I installed the licensing software, it gave me the following error, which makes it impossible for me to actually license and thus use the product:

Application 'LCC2' has caused the following error:
 
2019-12-04T22:25:35.260
DCOM connection to program 'Synsopos.exe' failed.
Interface not supported (0x80004002)

I already reinstalled the licensing software, but it doesn't work.

How can I solve this problem?

 

Thanks in advance

Posted on Thu, Dec 05 2019 10:56
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12047

Hi Dennis, 

I'd try a restart, then start the eLicenser Control Center. 

Do you see the key?

If yes, click "Enter Activation Code" and paste the activation code into the first field, this will start the download process. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Dec 16 2019 14:22
by DennisL97
Joined on Fri, Nov 29 2019, Posts 2

Hi Paul,

Sorry for the late response, I had a pretty intense exam period.

I tried your suggestion, however, when I open the eLicenser Control Center, I get the same error popping up.

Do you maybe have any other possible solutions?

 

Dennis

You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.