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Last post Thu, Jul 16 2020 by Andreas8420, 3 replies.
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Posted on Wed, Jul 15 2020 17:49
by gderreck
Joined on Tue, May 26 2020, Posts 5
Greetings,

I just wanted to give a shout out to Andreas in the VSL support department. I am new to the VSL world and as much as the company attempts to make the process simple; occasionally someone like me comes along requiring direction.

I have never had a bad experience with VSL and my session with Andreas continues the trend.

Graham
Posted on Thu, Jul 16 2020 01:36
by plowman
Joined on Sat, Dec 13 2003, Posts 1101

I second that. In fact, VSL in general has offered the best support experience I've ever had. 

I think it was Andreas who alerted me to the fact that my Vienna Keys were over ten years old, hence the loading issues.  Okay... that may have been one of his easier diagnostics.  

 

Posted on Thu, Jul 16 2020 08:54
by Andreas8420
Joined on Mon, Dec 02 2019, Vienna, Posts 15

Hello Graham, hello Plowman!

Thank you for your kind words, guys! Always happy to get feedback of all sorts - but that kind is especially encouraging! Have a great end of the week and don't forget to enjoy your weekend too! 

Best,
Andreas

Technical Support - Vienna Symphonic Library
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