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Hello,
I recently installed VEP7 on Mac 10.15.7. I have encountered one major issue I am unable to resole. Every time VEP7 freezes/ crashes for any reason I am unable to relaunch VEP7. I have tried restarting and shutting down the computer, but VEP prevents the computer from shutting down properly forcing me to do a hard restart. After rebooting everything works fine again until VEP7 inevitably crashes again.
I am using DP10 as my DAW and I am mostly loading samples in Kontakt 5 within VEP7. Any help would be appreciated.
Thanks,
Colt Wolff
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Seems after VEP7 crashes it causes Finder to crash with it. So Finder is probably what is preventing the computer from restarting. I guess the issue I'm having is when VEP7 crashes/freezes and I have to force quit the application, it also crashes Finder meaning I can not restart the application or shut down the computer (without doing a hard restart). Again any help or ideas on this would be greatly appreciated. I'm running out of ideas for how to resolve this
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I am also having this same problem. Hard restarts are necessary after a VEP7 crash. Mac Pro
Vienna Ensemble 7
Digital Performer 10
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Hi,
Sorry for the long delay. Please send more information to , so we can take a look.
We will need the crash reports (as text files) and steps to reproduce the crash (best in a minimal setup with few plug-ins).
Can you also please send us a sample from the hang/freeze?
=> Open Activity Monitor
=> Choose Vienna Ensemble PRO
=> Click the small "i" in the upper left corner
=> Click "Sample" in the lower left corner
=> Save the file and send it to us
Best,
Paul Paul Kopf
Product Manager - Vienna Symphonic Library
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