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Strange behaviour on playback
Last post Wed, Nov 11 2020 by andi, 6 replies.
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Posted on Wed, Nov 11 2020 12:23
by Phil Walton
Joined on Mon, Jun 22 2009, Posts 108

After leaving a project in Sibelius for a couple of weeks, which was playing back perfectly, I have re-opened it, and now the playback is incorrect: e.g. slurs over three quavers now playing as 2 slurred and 1 staccato, and staccato on random crotchets. Very odd, as I hadn't made any changes.

Best wishes

Philip Walton

Posted on Wed, Nov 11 2020 12:31
by Phil Walton
Joined on Mon, Jun 22 2009, Posts 108

Additional information. It is for a String Quartet, and if I solo a part it plays back correctly, but when all parts are playing it changes how it plays back.

 

Philip

Posted on Wed, Nov 11 2020 13:19
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3709

Hello Philip!

If neither your score, nor the playback configurations, nor the Sibelius version has been changed, the playback must have been incorrect a couple of weeks ago as well.
It can have different reasons why articulation changes don't work correctly. Maybe the Troubleshooting chapter of our Sibelius Integration manual can help.
https://www.vsl.info/tutorials/guides/sibelius-integration/troubleshooting

Best regards,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Wed, Nov 11 2020 13:30
by Phil Walton
Joined on Mon, Jun 22 2009, Posts 108

Hi Andi

All I can say is that it was playing exactly as it should two weeks ago. I am having problems with the license usb sticks, and perhaps this could be messing things up, though not sure why. I had problems before and I was advised to go to an earlier version of eLicenser Control (6.11.9.2258). Should I try upgrading to the most recent version now?

Also, the troubleshooting guide doesn't mention solo strings, which is what I am using. What instrument choice should I be using in Sibelius to use with Solo Strings?

 

Philip

Posted on Wed, Nov 11 2020 14:44
by Phil Walton
Joined on Mon, Jun 22 2009, Posts 108

Hi Andi

I have upgraded to the most recent eLicenser Centre, without success. I am using Solo Violin etc with the Solo Strings. I can't see what the cause of the problem is!

Regards

Philip

Posted on Wed, Nov 11 2020 14:57
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3709

Hello Philip!

An eLicenser problem has nothing to do with Sibelius playback problems. These things are unrelated. If you have problems with your eLicenser key, please write an e-mail to . A detailed description of what's going on exactly and screenshots will help us to help you.

Which Sibelius instruments to choose for the "VE Strings" sound set is written here:
https://www.vsl.info/tutorials/guides/sibelius-integration/ve-strings

If you need more help, please send the following screenshots and a reference to this thread to .
- Sibelius "Add or Remove Instruments" menu
- Sibelius mixer
- Sibelius Playback Devices menu
- Sibelius Manual Sound Sets page of all loaded devices
- Vienna Ensemble showing one of the instruments that doesn't change articulations correctly

Best,
Andi

Andreas Olszewski
Vienna Symphonic Library
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