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Posted on Fri, Nov 20 2020 11:08
by OPU
Joined on Sun, May 10 2020, Posts 2


Vienna Synchron Player/Piano alway crashes my Hosts Cubase 10.5 and Dorico 3.5

 Windows 10 !!




Hallo Together,( i sent the same Question to VSL... )


now I need your help too..



after three Days of trying everything I know ( even reorganizing VST Plugins)

 VSL Syzd-Special Edition Vol 1&2 with the Vienna Synchron Playerand Vienna Synchron Piano always crashes my Hosts Cubase 10.5 and Dorico 3.5!!

Good Luck I purchased Cubase 11 working fine with both VSynchron Players , 

but thats not my goal.

It should work in Dorico 3.5 !!




I made a  list in where you can see the strange behaviour of my system.





No Problem


" + " means Working perfect!


as Standalone

 VS Player



as Standalone 

VS Piano 



in Cubase 11

 VS Player &  VS Piano 



in Cubase 10.5

 VS Player




 VS Piano in CB 10.5


Crash !!!



in Dorico 3.5

other Lybraries  for example Noteperformer, Halion Orchester,

NI Symphony, Pianoteq




VS Player in Dorico

If adding as a Single Player/ Track then working



If using as a play template 

i can see all slots but library cant be loaded and host freezes...crash!!!!


VS Piano in Dorico


 total crash !!!




My Backround:

studied Orchester Musician


Hardware Setup:

DAX Pro Audio Notebook Extreme, 17,3 FHD / 1920x1080, nVidia RTX 2060

Intel I7-9700, / 8*3,6 - 4,9 GHZ Turbo,  64 GB, 4*16384 MB DDR4

SSD 2,5 Samsung Evo/250 GB, M2 PCIE SSD Samsung Evo Plus / 2 TB, German Keyboard 

Interface: UR22mk2


Software: Cubase 11, Cubase 10.5, Dorico 3.5,  WaveLab10, NI Komplete UC12, 


Orchester Lybraries: Vienna Synchronized Spezial Edition 1&2, Noteperformer ( Trial), Halion Orchester, BBC Discovery, East West Brass , NI Symphony Series, Pianoteq Stage

File Attachment(s):
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Posted on Fri, Nov 20 2020 15:02
by Andreas8420
Joined on Mon, Dec 02 2019, Vienna, Posts 69


Sorry to hear about the problems you are experiencing. We are not aware of any problems with the current builds in combination with Cubase 10.5/Cubase 11/Dorico 3.5 on Windows 10. But I saw that you also sent us a support ticket, so we'll continue troubleshooting there with you.

As for the Steinberg Crash Dump files on Windows 10, you can find them here:


Best regards,

Technical Support - Vienna Symphonic Library
Posted on Sat, Dec 05 2020 18:34
by clehnert
Joined on Mon, Dec 29 2014, Posts 4

I moved this to its own thread. Thanks

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