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having trouble reaching out to support team
Last post Fri, Feb 12 2021 by J.Dnp, 3 replies.
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Posted on Fri, Feb 12 2021 12:04
by J.Dnp
Joined on Mon, Aug 24 2020, Sydney , Posts 18

Hey Vsl Team, 

How you doing 

I've tried to reach out to VSL by email regarding my flautando string patch problem 

but somehow I'm not getting any response for almost 3 weeks 

they might think my email is a spam because I've sent another email regarding other matter and it stats " Spam" on the title 

could you please look into it for me. thanks for the help !

Case 402258 

Thank you !

Posted on Fri, Feb 12 2021 12:53
by marnix
Joined on Tue, Mar 16 2004, Vienna, Posts 1000

Hi J.Dnp,

I have just replied to your support request Case 402258 (from last Friday...)

It had indeed been caught by our spam filter - my apologies for the delay!

Best, Marnix

Posted on Fri, Feb 12 2021 13:16
by J.Dnp
Joined on Mon, Aug 24 2020, Sydney , Posts 18

Thank u !!

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