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Posted on Fri, Feb 04 2022 15:27
by MikeC
Joined on Wed, Sep 08 2004, Posts 92

Hi there,

I'm having a strange problem in Cubase 11. When I load a VEPro instance as a rack instrument in Cubase, I'm all of a sudden seeing a black screen (image attached) rather than the connection screen I've been used to every day before today. I've tried it with a new blank project, so don't think it's anything to do with corrupted projects or anything similar. 

Happy to provide more info. I'm on Monterey (12.2)

System specs are as follows:

Model Name: Mac mini

Model Identifier: Macmini9,1

Chip: Apple M1

Total Number of Cores: 8 (4 performance and 4 efficiency)

Memory: 8 GB

System Firmware Version: 7429.81.3

OS Loader Version: 7429.81.3

Serial Number (system): C07FM08FQ6NW

Hardware UUID: 75F7C754-7246-5999-AD9F-6DE80E0415D7

Provisioning UDID: 00008103-001A20411E31001E

Activation Lock Status: Enabled

MikeC attached the following image(s):
F8B41A8B-BC45-41A3-9B06-2E5616B78C1A.jpg (25kb) downloaded 0 time(s).

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Posted on Sat, Feb 05 2022 05:41
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13478

Hi, 

Please install the latest software and you will be fine!

Best. 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Feb 05 2022 13:00
by MikeC
Joined on Wed, Sep 08 2004, Posts 92

Thanks so much Paul, it did indeed (and should have been the first thing I checked, so apologies for that)

very best

Mike

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