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Posted on Tue, Mar 29 2022 19:53
by terrybritton
Joined on Wed, May 15 2019, Posts 13

I am running DP 11.04 on a Windows 11 Pro machine.

I installed the new version of VEP server using the Vienna Assistant and now none of my MAS VEP plugins will load in any of my projects. What is more, they do not appear in my browser either.

Oddly, they DO appear in Preferences in the plugins section! All of the versions are listed there - MAS, VST2 and VST3. But, they are not accessible by DP. All instances in any project simply do not load the plugin, not even if I leave the eLicenser dongle in place.

If I uninstall the latest version and install 7.0.1120 in its place everything is fine again. This has eaten up my entire morning to sort out, just to find that if I'd left everything alone I'd still be getting work done today.

In my case, I own three licenses for VEP server. Already the new system would require me to buy a new iLok Key (combined with the singular VSL Cloud instance) to run all three. So, this new upset only compounds my dissatisfaction with this new move. Very frustrating day.

Terry Leigh Britton
Posted on Wed, Mar 30 2022 20:07
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13436

Hi Terry, 

Thanks for reporting, we'll check what's going on. 

Did you know that you can keep on using your existing eLicenser setup on your existing setup forever?

No dissatisfaction, no hard feelings. Just options 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Mar 31 2022 01:09
by terrybritton
Joined on Wed, May 15 2019, Posts 13

Originally Posted by: Paul Go to Quoted Post

Hi Terry, 

Thanks for reporting, we'll check what's going on. 

Did you know that you can keep on using your existing eLicenser setup on your existing setup forever?

No dissatisfaction, no hard feelings. Just options 

Best,
Paul

Yes Paul, and thank you for mentioning that for the benefit of other readers who may stumble across this post.

Still, though I am continually thrilled and satisfied with your Vienna Ensemble Pro Server, that was a very frustrating six hours as I tried everything under the sun attempting to figure out what was going on.

I beta test for a few others, including NI. Let me know if you'd like me to beta test for you! 

Terry

Terry Leigh Britton
Posted on Thu, Mar 31 2022 10:59
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 497

Hi Paul,

I have the same problem in DP, had to go back to the e-licenser version.

I hope you can solve this ASAP, since I am sure there will be future upgrades to VE PRo, right?

Thank you,

Alan Belkin

Posted on Thu, Mar 31 2022 17:48
by Dewdman42
Joined on Tue, Feb 27 2018, Posts 912

I just want to report that as of this moment, The MAS version of VePro plugin seems to be working for me in DP11.  I do notice that the actual MAS plugin bundle is dated as yesterday, so perhaps there has been a recent update, @Alan and others I suggest checking Vienna Assistant for updates..  I just installed it an hour ago for the first time. But anyway, the MAS plugin seems to work for me.  Hopefully it will be working for you now too.

Posted on Thu, Mar 31 2022 17:57
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 497

Thank you for mentioning this. However I tried it this morning with VE Pro and the MAS plugin did NOT work. It does however work fine with the elicenser version. And I'm using the latest version of DP 11, on Windows 10.

Can I ask where did you get the new MAS plugin bundle? 

Posted on Thu, Mar 31 2022 18:06
by Dewdman42
Joined on Tue, Feb 27 2018, Posts 912

I'm on MacOS...so that might be one difference....

I just got my email this morning for my iLok changeover....  installed VePro....and the various VePro plugins are installed with that.  The MAS bundle happens to be dated with a timestamp from yesterday, that which was just installed. 

Did you try to run Vienna Assistant to check for updates?

Posted on Thu, Mar 31 2022 18:35
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 497

Thank you. But where is the MAS bundle exactly? 

Posted on Thu, Mar 31 2022 18:40
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 497

I just tried again installing the ILok version of VE Pro with the Vienna Assistant and I can confirm that the MAS presets are gone, DP informs me that they can't be found.  :-(

Posted on Fri, Apr 01 2022 12:35
by leigh
Joined on Tue, Aug 20 2013, Posts 55

Try a download-only followed by a manual install. It worked for me on Mac.

**Leigh

iMac Pro 3 GHz 10-Core Intel Xeon W, 128GB RAM, Mac OS X 12.5 Dorico Pro 4.1
Various VI and Syn Libraries, VE Pro 7, MIR Pro 3D, UVI Falcon, EZ Keys, Superior Drummer 3, Izotope RX Advanced, DigitalPerformer 11.03, Metric Halo ULN-8-3D, ULN-2-2D & 2882-3D interfaces
Posted on Wed, Apr 20 2022 12:49
by terrybritton
Joined on Wed, May 15 2019, Posts 13

I am a little afraid to try again with the new iLok versions at all. (Ok, I'm A LOT afraid!)

Have there been reports of the newest versions enabling MAS plugins for DP on Windows yet?

Terry

Terry Leigh Britton
Posted on Wed, Apr 20 2022 13:47
by terrybritton
Joined on Wed, May 15 2019, Posts 13

If you have reverted to the eLicenser version as I have, Do NOT try to install the Futanaro Flute freebie, as it only installs via the Vienna Assistant and that installation will break your Synchron Player if still using the eLicenser versions.

Terry

Terry Leigh Britton
Posted on Wed, Apr 20 2022 14:31
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 497

The latest version of VE Pro solves the problem.

Posted on Wed, Apr 20 2022 16:54
by terrybritton
Joined on Wed, May 15 2019, Posts 13

Are you quite sure it solves it for Windows users as well?

A partial fix was released back on April 7th but it seemed that was working for Macs only.

Terry

Terry Leigh Britton
Posted on Wed, Apr 20 2022 17:07
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 497
I'm on Windows 10
Posted on Wed, Apr 20 2022 22:00
by terrybritton
Joined on Wed, May 15 2019, Posts 13

Thanks - that got me to try it on my Windows 10 machine, and you are correct that they fixed that issue and many others with the Windows version. Now I am bracing myself to apply the update to my Windows 11 main server.

Terry

Terry Leigh Britton
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