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Vienna Assistant cannot finish download
Last post Sat, Apr 16 2022 by Paul, 2 replies.
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Posted on Fri, Apr 15 2022 23:12
by fritzflotow
Joined on Mon, Apr 23 2007, Posts 327
I have successfully downloaded most of my libraries, but some have problems. After the app crashing sometimes during the install (that happened quite often ...) Synchron Strings I optimized Content Stereo Mics reached 57,42 GB / 57,42 GB, 100%, however, the clock never reaches the zero mark. Restarting the app leads to the download starting at different counts again. This time it started with 33% and I have observed this a couple times now with this particular library. What can I do about that?
Posted on Sat, Apr 16 2022 03:05
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13477

Hi Fritz, 

With specific troubles, always get in touch with us directly: .

We have exchanged so many emails over the years.... 

We will need the usual basics (your OS, the used versions, screenshots, reproduction steps, special settings... ) to help you.

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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