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VE Pro 7.1.1427 withdrawn
Last post Thu, Dec 01 2022 by TheDreadPirateBob, 7 replies.
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Posted on Fri, Nov 18 2022 17:11
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13624

Hi everybody, 

We have spent all day bug-fixing but didn't get as far as we liked, so we decided to withdraw the latest versions of our Synchron sample players (Synchron Player, Synchron Pianos Player, Synchron Harp Player and Vienna Organ Player) as well as the latest VE Pro 7 Update

To roll back, please

  1. UNINSTALL the existing version
  2. INSTALL from the NOT INSTALLED tab or click REINSTALL in the context menu of the product icon in the Vienna Assistant

We're sorry for the inconvenience, we hope to provide you with improved versions very soon. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Nov 20 2022 17:19
by leigh
Joined on Tue, Aug 20 2013, Posts 56

Thanks for the notification. Rolling back worked.

**Leigh

iMac Pro 3 GHz 10-Core Intel Xeon W, 128GB RAM, Mac OS X 13.0.1 Dorico Pro 4.3
Various VI and Syn Libraries, VE Pro 7, MIR Pro 3D, UVI Falcon, EZ Keys, Superior Drummer 3, Izotope RX Advanced, DigitalPerformer 11.03, Metric Halo ULN-8-3D, ULN-2-2D & 2882-3D interfaces
Posted on Fri, Nov 25 2022 15:33
by Arlanda
Joined on Thu, Jan 19 2012, Posts 27

I spent HOURS understanding why I got so much latency and bugs. Until I come here to post and see this. You really should test before releasing an update. Thanks

Posted on Fri, Nov 25 2022 15:36
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13624

Hi Arlanda, 

Really sorry about that situation, and we do apologize for the inconvenience. 

Our support team is always there for any questions, and of course we're doing our very best to test extensively. 

Thanks for your understanding!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Dec 01 2022 14:41
by TheDreadPirateBob
Joined on Wed, Mar 10 2021, Greenville, SC, Posts 13

Hi Paul,

So this could explain why I have trouble with my VEP?  I just updated the Sychron Player, now every attempt to use VEP inside my DAW 1) it has stopped seeing my VEP server (I have learned a work around by enter the IP and the name of the Instance when this happens) 2) Even though I have opened up a Template (within VEP) VEP opens up a truncated empty Instance?

I lost without my favorite VSL libraries !

Very Respectfully,

Paul

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VEPU00202.jpg (846kb) downloaded 2 time(s).
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Paul C.
Tags: vepro 7 VEP7
Posted on Thu, Dec 01 2022 17:28
by Andreas8420
Joined on Mon, Dec 02 2019, Vienna, Posts 187

Hi Paul,

If you are experiencing issues with the withdrawn builds, we highly recommend you uninstall & reinstall the software via the Vienna Assistant. That will restore the previous version.

Best,
Andreas

Technical Support - Vienna Symphonic Library
Posted on Thu, Dec 01 2022 17:55
by TheDreadPirateBob
Joined on Wed, Mar 10 2021, Greenville, SC, Posts 13

Hi Andreas,

I just went into Vienna Assistant and began the rollback feature (before I saw your reply).  If that does not work then I shall follow your instructions below.  I certainly appreciate the help !

I hope you enjoy your Thursday afternoon !

Cheers,

Paul

Paul C.
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