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problem loading cubase project from other computer: error
Last post Sat, Apr 29 2023 by Dup, 7 replies.
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Posted on Tue, Apr 25 2023 13:07
by Dup
Joined on Fri, Aug 13 2004, Posts 187

Hello,

I migrate my computer A (offline) with all vsl  with elicencer to a new compter B also offline with now my vsl with Ilok.
when I try to open an old cubase project, I got error in vienna ensemble pro 7: error! The file you are trying to load is invalid or innaccessible.
I re-open My old computer and save from vienna ensemble pro : instance -> savec project to have a *.vep64

but when I try to open this *.vep64 in my new computer with vienna ensemble pro  7 (ilok version ) it gaves me the same error:
error! The file you are trying to load is invalid or innaccessible.

Just like *.vep64 with e-lcencer must be convertet to ilok??!!
best regards

Posted on Tue, Apr 25 2023 15:52
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13900

Hi Dup, 

Yes, every eLicenser project needs to be converted to iLok (once). 

To do that online, the VSL Helper App is your friend. 

To convert offline, you need your ViennaKey with the correct licenses attached. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Apr 26 2023 08:05
by Dup
Joined on Fri, Aug 13 2004, Posts 187

Hi Paul,

 Great thanks for your quick answer! I understand now
If you have time to answer me to this: as I have an  offline computer and Ilok with zerodowntime. Yesterday when I opened viennaPost ensemble pro it says and ina  popup with coundown meter of 20sec : no internet connection.
I finally put the ilok in my laptop and connect to ilok account and do synchronize : is it the right way? I don't speak very well english so I'm allways anxious when doing this kind of thnigs
best regards

Posted on Wed, Apr 26 2023 10:21
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13900

Hello Dup, 

I'm not sure I understand the question, but: 

On a computer with NO INTERNET CONNECTION, you need BOTH: 

- eLicenser key
and
- iLok key

to convert eLicenser projects. 

Does that help?

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Apr 26 2023 16:00
by Dup
Joined on Fri, Aug 13 2004, Posts 187

Hi Paul,

In fact yesterday when I opened my vienna esemble pro standalone on my offline computer I got this error:

The TLC on Ilok 3 xxxx has expired... and if I click on Ok it says : no internet conection!

P:SWhy can't I attach a print screen here ? when I click on post I got:
You have exeeded the maximum number of character..

Posted on Wed, Apr 26 2023 16:37
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13900

Hi, 

Best to get in touch via  

You can add files when posting (click "Attach files to this post", then attach a file fitting the available formats). 

TLC needs an internet connection to be renewed/checked, that's how the system works. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Apr 29 2023 14:45
by Dup
Joined on Fri, Aug 13 2004, Posts 187

Ok thanks again

 Now I understand better

best regards

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