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Ilok ID not accepted
Last post Wed, May 03 2023 by jodyellis, 3 replies.
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Posted on Mon, May 01 2023 21:04
by jodyellis
Joined on Fri, Aug 26 2005, Posts 3

Hi

My Ilok ID is not accepted by your system because it has a space in it which it sees as a special character

.I have had this ID since Ilok first came into existence many years ago with no problems.

If I open another Ilok account with a different ID could I then transfer my licences to my main Ilok account through Ilok License Manager as a work around?

Thanks

Jody
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Posted on Tue, May 02 2023 08:47
by Andreas8420
Joined on Mon, Dec 02 2019, Vienna, Posts 353

Hi Jody,

That won't be necessary. Please find more information in the replied messages you sent in. Thank you!

Best,
Andreas

Technical Support - Vienna Symphonic Library
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Posted on Wed, May 03 2023 02:57
by jodyellis
Joined on Fri, Aug 26 2005, Posts 3

Thanks for fixing the problem so quickly your Tech support is outstanding!

Cheers

Jody
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