That seemed to do the trick!

Thanks so much for your help!

Hello Paul,

What is the location of the licenses you refer to?  How do I locate them?

I know how to open up my iLOK, but it is not clear to me where the licenses are to drag them from.

Please advise.

Thanks!

Hello Paul,

I did download and install EVERYTHING under NOT INSTALLED in the Vienna Assistant (VA).  Although I'm not clear what you mean by "sample content for iLOK."  I found nothing labeled "sample content for iLOK in VA."

Now, when I click on NOT INSTALLED, I get a screen saying, "All Vienna products were successfully installed.  If you want to add components to already installed products, please add those in the 'Installed' tab."

I checked out the "This is how to make the switch to iLok, step by step and Here is more information for you regarding license management." I followed those steps.

I am not using any Cloud Sessions.  All of my products are connected to physical iLOKS on each of my three computers.  The Vienna Ensemble Pro products all seem to work well with the iLOK connections on the three computers.  It's just the sound modules that are not working and not showing up in Synchron Player.  (After downloading and installing all of the iLOK versions of the VSL products, I trashed the pre conversion versions so only the versions labeled ending with iLOK remain.)

Any other suggestions?  Thanks!

I just completed the iLOK conversion and downloaded and installed all items listed in the Vienna Assistant including Vienna Ensemble Pro 7 (VEP).  When I opened up VEP and copies of the Synchron Player no instruments are shown in the Preset area on the right side of the player as they have been prior to the conversion.

Any suggestions?  Thanks!

I've been using VEP for years with no real problems.  But, I've now run into a problem with repeated crashes of VEP 7.  I 'm using the latest upgrade, but the problem was the same on the prior version.  

I'm working with 3 Macs.  The master is a 2020 iMac with Big Sur 11.6.1.  The two support computers are iMacs with Catalina 10.15.7.  My DAW is Digital Performer 11.02.  I'm using the latest versions of plug-ins.  I have a wide variety of plug-ins including IK Multimedia Hammond B-3X and Toontrack Superior Drummer 3.

For some reason, the crashes occur more often after the machines have been on for a while.  I'll click on a plug-in in VEP and and instead of the plug-in opening - VEP crashes.  It seems to happen more with some plug-ins than others.

One interesting thing is that if I open the plug-in directly in my DAW and not involve VEP at all, there is no problem and no crashing.  I've been in touch with several software supports including VSL and it remains a mystery.

Has anyone else experienced anything like this?  If so, please let me know your experiences and any possible solutions.

Thanks!

I'm seeing a few different things in your notes.  For one, it appears that Paul is recognizing this as a problem that is not yet under control.  I wrote him recently regarding the same problem and he gave me the same response.

Secondly, you mention Kontact.  Has that been isolated as a variable by others as well.  Part of my problem instance includes Kontact.

Thirdly, the computer is another variable.  From this thread it seems as if the MacPro is doing well, while the new iMac was not.  Are computers making a difference?

I have a couple of iMacs and an older MacPro.  One of the iMacs is the master.  The other iMac is a slave.  They are doing well.  The problem is with the MacPro which has the larger bulk of VIs including Kontact VIs.  Until just recently the MacPro was causing no problems at all.  

I just went into VEP 7 and shut down the "power" to most of the VIs, but the problem still persists.  It seems as if the only other thing to do is rebuilding the instances piece by piece to find the culprit.  Any other suggestions?

It also seems this might be about time for an update to VEP to help solve this anomaly.  Thanks!

Hello,

I'm having the same kind of problem with a similar set up.

Were you able to determine what was the cause and what can be done to avoid the problem?

Please let me know.

Thanks!

Hello,

I'm using VEP 7.0.904 on a master and two slaves - all Macs with Mac OS Mojave 10.14.5 and DP 9.52.

When I click to select a plugin on the lower left corner of the server window I am displayed plugins available in the Integrated (for Vienna Instruments), VST and AU formats.  If I am correct I believe that Macs should be using the AU format when possible.

The plugin that I want to use is only being shown as a VST option - not AU.  Is there a way to change this plugin so that it is available as AU in this window?

Please let me know if there is a way to do this and if so how is it done.

Thanks!

Hello,

I’ve run into this problem with VEP 6 and after I upgraded to VEP 7 it was still there.
 
In the lower left hand corner of the VEP server windows, clicking and holding the icon shown in the picture below reveals a smaller window which includes “Channel” and “Input” as shown below.  However, after “Input” there should also be the option for “Plug-In.”
 
As you can see in the picture below, “Plug-In” is not included.  It is missing.  This same problem is occurring on all three of my servers - on the two slaves and the master.  I’m using the latest version of VEP 7, DP 9, and OSX 10.14.5.
 
This problem is preventing me from adding plug-ins to my instances.
 
Please advise what you would suggest to correct the problem and make the “Plug-In” option available again.
  Thanks!

 


James Kozick
 
 

Hello,

I found the culprit.

The problem started right after I installed a new Apple AirPort Extreme router.  I called Apple and discussed this with them.  They directed me to the Apple Airport Utility.  There they advised me how to change the "Bridge Mode" default setting that the Extreme came with to "DHCP & Nat.”  That fixed the problem.

It took me days of hair pulling to get to this point.  VSL may want to consider including this tip somewhere for others who are confronted with this symptom.

Thanks!

Hello,

I'm using the latest versions of VEP 6, DP 9, and Mac OS Mojave with a Mac master and two slaves.  I've been using this configuration for a long time with no problems.  Now, apparently out of the blue, using projects that have perfomed with no problem in the past the following is occurring.

The midi files play back stuttering.  The audio files do not appear to be affected.

I haven't changed anything or any settings.

One other thing that happened recently was that my two slaves servers began to open projects empty with no instances while the master server opened just fine with instances.  That problem has been fixed, but now this stuttering problem remains.

Any suggestions what may be causing the stuttering and how to fix it?

Thanks!

Hello,

I would like to use my Breath Controller to control the Expression option in Vienna Instruments Pro.

Can this be done and if so, how?

Thanks!

This is an update on a memory leak issue I reported on June 20th with Vienna Ensemble Pro & Digital Performer.

I'm using Vienna Ensemble Pro 6 (VEP6), Vienna Instruments Pro (VIP) and Vienna Mir Pro (VMP).  My Master computer is an iMac with 32 GB of ram.  The two slaves are an iMac and a Mac Pro.  All of the above have VEP6 servers.  My DAW is MOTU's Digital Performer.  I have been using this configuration for over a year with considearble size of instruments used with no problem.  I have the latest updates of software installed on all of the above.

Recently, I noticed that if I leave the system open for a few hours, I get a low memory warning message from my Master OS.  The "beach ball" appears on DP and I need to force quit to exit DP.  The project I was working on had very few open instruments and a few audio channels.  Plus, I was not even working with DP at the time. 

I called MOTU technical support and discussed the problem.  I was advised to check memory usage via the Activity Monitor with VEP6 and without VEP6.  I've completed a number of tests.  (The following numbers are from my Master computer.)  With VEP launched, DP memory usage started out at 1.50 GB, VEP6 was 658 MB and total memory used was 8.25 GB.  After two hours, DP memory usage jumped to 16.4 GB, VEP6 jumped to 1.1 GB and total memory used was 24 GB.  I completed the same test with a new file without launching VEP6.  DP started out at 1.68 GB and total memory usage was 7.88 GB.  After two hours, DP memory usage had stayed the same at 1.68 GB and total memory usage was 8.53.  I also tested VEP6 and DP with all of the hosted plug-in instruments disabled.  Still the DP memory climbed.

MOTU said if the problem did not occur when VEP6 was not loaded, it was not a MOTU problem and there was nothing MOTU could do.  MOTU said it appeared to be a VEP6 problem.  MOTU referred me to VSL tech support.  I've been working with VSL tech support and MOTU tech support for over a week now.  

Both VSL and MOTU tech support say this is not something they have heard of before.  I've tried everything to isolate the problem to no avail.

If possible, please pop open your Activity Monitors and let me know what you are seeing with your VEP and DAW.     Are you seeing any memory increase leakages or are things pretty stable?  Has anyone else experienced anything like this?  Also, please let me know if you have any suggestions.

Thank you!

Hello,

I found the clean function, but it did not help.

Thanks!

James

Hello,

I'm still having problems with memory leakage.  I downloaded and installed the Menubar stats 2 you recommended in your link.  However, I'm not able to locate a memory purge function in it.  Are you aware of where it is located?  If so, please let me know.

Thanks!

James

Hello Dietz,

Thanks for your reply!

So, correct me if I'm wrong, but considering my current configuration using MIR Pro as a plugin in my Master computer in my DAW, there is no advantage to using MIRx.  Just continue to use MIR Pro.

Would that be a correct assumption?

Thanks!

I'm using Vienna Ensemble Pro 6 (VEP6), Vienna Instruments Pro (VIP) and Vienna Mir Pro (VMP).  My Master computer is an iMac with 32 GB of ram.  The two slaves are an iMac and a Mac Pro.  All of the above have VEP6 servers.  My DAW is MOTU's Digital Performer.  I have been using this configuration for over a year with considearble size of instruments used with no problem.  I have the latest updates of software installed on all of the above.

I am now experiencing an odd situation with memory usage on the Master computer.  I noticed recently that if I leave the system open for a few hours, I get a low memory warning message from my Master OS.  The "beach ball" appears on DP and I need to force quit to exit DP.  The project I was working on had very few open instruments and a few audio channels.  Plus, I was not even working with DP at the time.

I called MOTU technical support and discussed the problem.  I was advised to check memory usage via the Activity Monitor with VEP6 and without VEP6.  I've completed these tests.  With VEP launched, DP memory usage started out at 1.50 GB, VEP6 was 658 MB and total memory used was 8.25 GB.  After two hours, DP memory usage jumped to 16.4 GB, VEP6 jumped to 1.1 GB and total memory used was 24 GB.  I completed the same test with a new file without launching VEP6.  DP started out at 1.68 GB and total memory usage was 7.88 GB.  After two hours, DP memory usage had stayed the same at 1.68 GB and total memory usage was 8.53.

MOTU said it sounded like a problem that could be VEP6 related.  MOTU suggested I contact VSL for assistance.  Has anyone else experienced anything like this?

Please advise.  Thank you.

Hello,

I've been using Vienna MIR Pro (VMP) for a while.  It's housed in my Master iMac computer along with Digital Performer (DP) and a Vienna Ensemble Pro 6 (VEP6) server.  Two Mac slave computers also house VEP6 servers.  I access VSL instruments with Vienna Instruments Pro and other instruments housed in the VEP6 servers in my DP DAW.

Via the DP Mixing Board I access VMP by inserting VMP "Plugins"* for each audio channel.  All appears to be working well regarding this configuration.  *(Please confirm if this is or is not the correct use of the "Plugins" term here.)

My question is regarding whether or not I should be using MIRx or not in addition to the above configuration.  I just downloaded the document "Vienna MIR Vienna Symphonic Library MIRx Instrument and Venue Presets for Vienna MIR Pro Rev. 1.1."

After reviewing this document it's still not clear to me what advantages there are to adding MIRx to VMP.  This document suggests that there are advantages, but I still fail to see what they may be.

Please advise if there are advantages to adding MIRX to VMP and if there are, simply put, what are the advantages?

Thanks!

Thanks, again!

Unfortuntely that won't work.  I have a Mac.  But, thanks for the tip.

In the meantime I was able to come up with a work around.

Thanks!

Sorry to hear that resizing is not possible.

Thanks for the quck reply!

Hello,

The Vienna Ensemble Pro 6 and Vienna Mir Pro windows can all be resized.  But, can the Vienna Instruments Pro window be resized?

I would like to make it larger so that it is more easily readable in my studio, but I can't seem to find a way to make it larger.

Can it be made larger or not?  If so, how can it be done?

Thanks!

James

Hello,

I realize this question probably will be influenced by both individual preferences and individual equipment set ups, but I'm interested in how other users may be working with this variable.  The variable I'm referring to is whether to use a Master Bus output or individual outputs from Viennna Ensemble Pro 6 (VEP6).

I'm using VEP6 along with Vienna Instruments Pro (VIP), Vienna Mir Pro (VMP) and Digital Performer (DP).  My Master is an iMac, and my two slaves are an iMac and a Mac Pro.

So far, I've housed the VMP on the Master so I can access it for all instruments via the DP Mixing Board.

Also, so far, I've been outputing all of my channels in the VEP6 servers to indiviual outputs rather than the Master Bus output.  I've done it this way because then I'm able to open each of the intruments indivually in VMP via the DP Mixing Board and use the indivual instrument preference settings and stage locations in VMP.

I'm just wondering if I'm overlooking some other configuration options using Master Bus.  Master Bus seems appealing on one hand, but it also would appear to limit the individual instrument settings mentioned above.

Please feel free to share with me your thoughts on this topic.  Thank you! 

Hello,

I'm still learning how to best apply instruments in Vienna Instruments Pro.  There are a series of tutorials available on YouTube called Vienna Special Edition Tutorials.  I'm finding them helpful, but the resolution is not very good.  

Here is an example:  https://www.youtube.com/watch?v=_JRcMLyLwkU

Are they available elsewhere at a better resolution?  Please let me know if they are available.

Thanks!

James

Hello Paul,

Thanks for letting me where to locate the software.  

But, it still is unclear if, when, and how often I should be reinstalling the VIP software.

VEP6 is so helpful because of its easy to access update version information and auto update reminders.

I take it that when one updates VEP6, VIP is not automatically updated as well.  Is that correct?

Thanks.

James